Eco Plus Solutions AB: German Language Travel Consultant Position
7 days ago
We are currently seeking a highly skilled German Language Travel Consultant to join our team at Eco Plus Solutions AB in Malta. As a key member of our customer service department, you will play a crucial role in ensuring that our German-speaking customers receive exceptional support and guidance throughout their travel journey.
The successful candidate will be responsible for providing expert advice on destinations, travel products, and services, guiding customers to make informed decisions and create memorable travel experiences. This involves responding to incoming calls, emails, and live chat inquiries from German-speaking customers, assisting them with travel bookings, cancellations, modifications, and general travel inquiries.
In this role, you will have the opportunity to work closely with other departments, such as sales and operations, to ensure a smooth and efficient customer experience. Your ability to communicate effectively, solve problems, and provide excellent service will contribute directly to customer satisfaction and loyalty.
To succeed in this position, you will need to possess excellent communication skills, both written and verbal, with the ability to convey information clearly and effectively. Fluency in German (both written and spoken) is a must, while proficiency in English (minimum B2 level) is also required. Previous experience in customer service, call center, or the travel industry is beneficial but not mandatory.
We offer a competitive salary package of approximately €35,000 per annum, based on local market rates and commensurate with your experience. In addition to your salary, you will also receive comprehensive health and life insurance plans, career growth opportunities, ongoing training, and a dynamic work environment that fosters teamwork and innovation.
Eco Plus Solutions AB is committed to creating a supportive and inclusive work environment where everyone can thrive. By joining our team, you will have the opportunity to grow professionally and personally while contributing to our mission of delivering outstanding travel experiences to our customers.
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