Customer Service Expert
1 week ago
- Customer Assistance: Provide support with travel bookings, cancellations, modifications, and general travel inquiries.
- Travel Expertise: Offer expert guidance on destinations, travel options, and services to help customers make informed decisions.
- Issue Resolution: Address and resolve customer complaints and problems professionally and empathetically.
- Booking Support: Help customers navigate the booking process, ensuring accurate recording in the CRM system.
- Continuous Learning: Stay up-to-date on the latest travel industry trends, promotions, and company offerings.
- Follow-Up Services: Conduct follow-up communications to ensure customer satisfaction and address further needs.
- Team Collaboration: Work closely with other departments to resolve customer issues quickly and effectively.
- Data Management: Maintain accurate and thorough records of customer interactions and transactions.
- Fluent German (written and spoken) is essential. Proficiency in English (minimum B2 level) is also required.
- Strong Communication Skills: Excellent verbal and written communication skills to clearly convey information to customers.
- Customer-Focused Attitude: Strong commitment to providing exceptional customer service and a proactive, problem-solving approach.
- Flexibility and Professionalism: Ability to handle challenging situations calmly and professionally, demonstrating empathy and patience.
-
German Speaking Customer Service Representative
4 weeks ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeCustomer Service Representative - German SpeakingWe are seeking a highly skilled and multilingual Customer Service Representative to join our team in Malta. As a German-speaking customer service representative, you will be responsible for providing exceptional support to our German-speaking customers, helping them plan and book their perfect trips while...
-
German Speaking Customer Service Representative
4 weeks ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeCustomer Service Representative - German SpeakingWe are a leading company in the travel industry, committed to delivering exceptional travel experiences to our customers worldwide. With a strong focus on innovation and quality, we provide a wide range of travel-related services, including flights, accommodations, and curated travel packages.This role is an...
-
German Speaking Customer Service Representative
3 weeks ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeCustomer Advisor - German SpeakingWe are a leading company in the travel industry, committed to delivering exceptional travel experiences to our customers worldwide. With a strong focus on innovation and quality, we provide a wide range of travel-related services, including flights, accommodations, and curated travel packages.Position Overview:We are...
-
Travel Industry Customer Support Specialist
2 weeks ago
Mosta, Il-Mosta, Malta Eco Plus Solutions AB Full timeCustomer Service Representative - German LanguageWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - German Language. As a key member of our customer service team, you will be responsible for providing exceptional support to our German-speaking customers, helping them plan and book their...
-
Customer Service Representative
3 weeks ago
Mosta, Il-Mosta, Malta Outreach Recruitment Agency Full timeWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Outreach Recruitment Agency.This role is ideal for individuals who are passionate about delivering exceptional customer experiences and are looking for a career in the insurance industry.As a Customer Service Representative, you will be responsible for...
-
Customer Service Representative
1 week ago
Mosta, Il-Mosta, Malta Outreach Recruitment Agency Full timeAbout the RoleWe are seeking a highly motivated Customer Care Associate to join our growing clients team.This is an ideal opportunity for someone interested in customer care and looking to work within a dynamic team and a family-friendly environment.Whilst customer experience is helpful, we provide full on-the-job training, and your expertise will eventually...
-
Travel Industry Customer Service Specialist
7 days ago
Mosta, Il-Mosta, Malta CBT Full timeAbout the RoleWe are seeking enthusiastic and customer-oriented Italian-speaking professionals to join our team in Malta as Travel Industry Customer Service Specialists. As part of a leading multinational company, you will play a key role in assisting clients with their booking and reservation needs.Key Responsibilities:Handle reservation inquiries via...
-
Mosta, Il-Mosta, Malta Cross Border Talents Full timeJob Title: Customer Service RepresentativeKey Responsibilities:Deliver high-quality customer service to German-speaking travellers via phone, email, and live chat.Support customers with airline bookings, flight changes, cancellations, and related queries.Communicate effective solutions to customer issues while maintaining a professional approach.Ensure...
-
Mosta, Il-Mosta, Malta Cross Border Talents Full time**Job Title:** Customer Service Representative for Car Rental CompanyWe are recruiting a highly skilled and customer-focused individual to join our team as a Customer Service Representative at a leading car rental company in Malta.**About the Role:Manage incoming reservations and inquiries via various channels, ensuring prompt and professional...
-
Mosta, Il-Mosta, Malta Cross Border Talents Full timeJob SummaryWe are seeking highly motivated and fluent Contact Centre Agents to join our team in Malta. The ideal candidate will have a strong command of both Italian and English languages, as well as excellent communication skills.About the RoleThis is a fantastic opportunity for individuals who enjoy working in a fast-paced environment and providing...
-
Customer Support Representative
4 weeks ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeCustomer Support RoleWe are seeking a highly skilled Customer Support Representative to join our dynamic team at Cross Border Talents. As a German-speaking customer service specialist, you will be responsible for providing exceptional support to our clients through various channels.Key Responsibilities:Provide timely and effective support to German-speaking...
-
Mosta, Il-Mosta, Malta Cross Border Talents Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team in Mosta. This role involves delivering exceptional customer service to German-speaking customers via phone, email, and chat.The successful candidate will have prior experience in customer service, preferably in a call center or travel industry, and excellent...
-
Financial Auditor Specialist
5 days ago
Mosta, Il-Mosta, Malta Quad Consultancy Full timeCompany OverviewQuad Consultancy is a leading consulting firm that provides expert services to businesses in the finance sector.SalaryThe estimated salary for this role is €50,000 - €60,000 per annum, depending on experience and qualifications.Job DescriptionWe are seeking an experienced Financial Auditor Specialist to join our team. As a key member of...
-
Mosta, Il-Mosta, Malta Cross Border Talents Full timeCustomer Support Specialist OpportunityWe're seeking a skilled Customer Support Specialist to join our team at Cross Border Talents. This role involves providing top-notch customer service, resolving queries, and ensuring seamless support experiences.About the Role:Respond to customer inquiries via email, delivering clear and timely communication.Moderate...
-
Mosta, Il-Mosta, Malta Cross Border Talents Full timeAre you a customer service enthusiast fluent in German and English? We're seeking dedicated professionals to join our international airline support team in Mosta, Malta.Key Responsibilities:Address customer inquiries via phone, email, and chat.Provide information on flight schedules, bookings, and airline services.Resolve customer issues and complaints with...
-
Malta Car Rental Sales Specialist
7 days ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeUnlock Your Potential in the Car Rental IndustryIn this exciting role, you will be responsible for managing car rental reservations, providing exceptional customer service, and up-selling additional services. If you are a strong communicator with excellent sales skills and a passion for delivering outstanding customer experiences, we want to hear from...
-
International Airline Support Specialist
4 weeks ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeInternational Airline Support Contact Centre AgentWe are seeking a highly motivated and customer-focused individual to join our team as an International Airline Support Contact Centre Agent in Malta.Key Responsibilities:Provide exceptional customer service to international airline customers in German and Italian languages.Handle inquiries, respond to...
-
Global Airline Support Specialist
7 days ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeAt Cross Border Talents, we are seeking a highly motivated and detail-oriented Global Airline Support Specialist to join our dynamic team in Malta. This is an exciting opportunity for individuals who possess excellent communication skills, a passion for customer service, and a strong understanding of the airline industry.About the Role:We are looking for a...
-
Relocation Support German Language Specialist
3 weeks ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeJob Summary:We are seeking a highly skilled German Language Support Agent to join our team at Cross Border Talents. As a German Language Support Agent, you will be responsible for delivering exceptional customer service to German-speaking customers via phone, email, and chat.Key Responsibilities:Provide top-notch customer service to German-speaking...
-
Norwegian Speaking Reservations Agent in Malta
4 weeks ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeAs a Norwegian-speaking reservations agent in Malta, you will be responsible for delivering exceptional customer service to our Italian-speaking guests. Your primary duties will include:Managing reservations and providing personalized assistance to guests, addressing their inquiries, concerns, and special requests promptly and...