German Customer Service Representative
1 month ago
We are seeking a highly skilled German-speaking customer service representative to join our team at Cross Border Talents. This role offers the opportunity to work with a dynamic company, providing exceptional support to clients and helping them achieve their goals.
**Job Summary:**
The German Contact Centre Agent will be responsible for delivering excellent customer service to German-speaking clients via phone, email, and live chat. The ideal candidate will possess strong communication skills, fluency in German (written and spoken), and a positive attitude.
**Key Responsibilities:**
- Customer Support: Provide high-quality support to German-speaking customers via phone, email, and live chat.
- Airline Bookings: Assist with airline bookings, flight changes, cancellations, and related inquiries.
- Issue Resolution: Effectively communicate solutions to customer issues while maintaining professionalism.
- Data Entry: Ensure accurate data entry and follow up on any unresolved queries.
- Team Collaboration: Collaborate with internal teams to address complex customer needs.
**Requirements:**
- Fluency in German: Fluency in German is essential (both written and spoken).
- Communication Skills: Strong communication, writing, and listening skills.
- Attitude and Flexibility: A positive, can-do attitude with the ability to work independently and take initiative.
- Computer Literacy: Computer literacy; ECDL certificate is preferred.
- Previous Experience: Previous experience in a customer service role, preferably in a call center or travel industry.
- Shift Work: Flexibility to work shifts as rostered from Monday to Sunday.
**What We Offer:**
- Full Training: Full training to support your professional development.
- Health Insurance: Basic health insurance after 6 months of employment.
- Career Progression: Opportunities for career progression and development programs to advance your career.
- Employee Benefits: Mobile schemes and gym packages.
- Canteen Access: Access to an in-house canteen with healthy and affordable meal options.
- Colleague Engagement: Monthly events to engage with colleagues and build team spirit.
- Staff Discounts: Free on-site parking and staff discounts at over 50 local businesses.
Language Allowance: EUR 3,000 annually, paid in monthly instalments.
Salary Estimate: Based on the requirements and location, we estimate the salary for this role to be around €28,000-€32,000 per year, depending on experience.
-
Mosta, Il-Mosta, Malta Cross Border Talents Full timeExciting Career Opportunity in Customer ServiceWe are seeking a highly motivated and fluent German speaker to join our team as a Contact Centre Agent in Malta.Key Responsibilities:Provide exceptional customer service via phone, email, or chat in German and English.Work closely with colleagues to achieve high customer satisfaction ratings.What We...
-
Global German Customer Service Ambassador
4 weeks ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeWe are seeking a highly skilled and fluent German-speaking customer service professional to join our team in Malta. As a Global German Customer Service Ambassador, you will be responsible for delivering exceptional support to our German-speaking customers, providing expert advice on travel destinations, products, and services.About the RoleAs a key member of...
-
German Support Agent for International Customers
2 months ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team in Mosta. This role involves delivering exceptional customer service to German-speaking customers via phone, email, and chat.The successful candidate will have prior experience in customer service, preferably in a call center or travel industry, and excellent...
-
Multinational Customer Service Representative
1 month ago
Mosta, Il-Mosta, Malta Best Hire Full timeAbout Us:Best Hire is seeking a highly skilled and customer-oriented Italian-speaking Multinational Customer Service Representative to join our team in Malta. As part of our global organization, you will play a key role in assisting our Italian-speaking clients with their booking and reservation needs.The ideal candidate will have strong communication...
-
International Customer Service Representative
3 weeks ago
Mosta, Il-Mosta, Malta Best Hire Full timeAbout the OpportunityAt Best Hire, we are seeking a skilled and customer-oriented International Customer Service Representative to join our team in Malta. As part of a leading multinational company, you will play a key role in assisting our clients with their booking and reservation needs.
-
Customer Experience Representative
2 weeks ago
Mosta, Il-Mosta, Malta Outreach Recruitment Agency Full timeWe are seeking a Customer Experience Representative to join our team at Outreach Recruitment Agency.This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and building strong relationships with clients.About the RoleAs a Customer Experience Representative, you will be responsible for providing...
-
Customer Service Specialist
6 days ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeRole OverviewWe are seeking a skilled Customer Support Specialist to join our team in Malta.The ideal candidate will be fluent in German (C2 level) and English (B2 level), with EU citizenship or a Maltese Residency Card. This role requires 0-1 year of experience in customer support, strong leadership, analytical, and communication skills, as well as an...
-
Mosta, Il-Mosta, Malta Cross Border Talents Full timeJob Opportunity at Cross Border TalentsWe are seeking an International Customer Service Representative to join our team in Malta. This is a fantastic opportunity for individuals who are proficient in Italian and English, have excellent communication skills, and are passionate about providing exceptional customer service.About the RoleThe ideal candidate will...
-
Customer Experience Representative
2 weeks ago
Mosta, Il-Mosta, Malta Outreach Recruitment Agency Full timeWe are seeking a highly skilled Customer Experience Representative to join our dynamic team at Outreach Recruitment Agency. This role is ideal for individuals who are passionate about delivering exceptional customer service and have a keen eye for detail.About the RoleThe successful candidate will be responsible for handling customer inquiries, resolving...
-
Mosta, Il-Mosta, Malta Cross Border Talents Full timeJob SummaryWe are seeking highly motivated and fluent Contact Centre Agents to join our team in Malta. The ideal candidate will have a strong command of both Italian and English languages, as well as excellent communication skills.About the RoleThis is a fantastic opportunity for individuals who enjoy working in a fast-paced environment and providing...
-
German Speaking Travel Advisor Position
4 weeks ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeWe are a leading company in the travel industry, committed to delivering exceptional travel experiences to our customers worldwide.With a strong focus on innovation and quality, we provide a wide range of travel-related services, including flights, accommodations, and curated travel packages. As we continue to expand, we seek talented and enthusiastic...
-
Customer Support Specialist with German Fluency
4 weeks ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeWe are seeking a highly skilled Customer Support Specialist to join our international team at Cross Border Talents. This role offers a unique combination of customer support and content moderation, requiring fluency in German (B2/C1 or higher) and basic English proficiency.ResponsibilitiesProvide accurate and detailed information to customers via email and...
-
Mosta, Il-Mosta, Malta Eco Plus Solutions AB Full timeWe are currently seeking a highly skilled German Language Travel Consultant to join our team at Eco Plus Solutions AB in Malta. As a key member of our customer service department, you will play a crucial role in ensuring that our German-speaking customers receive exceptional support and guidance throughout their travel journey.The successful candidate will...
-
Mosta, Il-Mosta, Malta Cross Border Talents Full timeWe are seeking an experienced Italian-speaking Reservations Agent to join our dynamic team at a leading car rental company in Mosta, Malta. As a key member of our customer service team, you will be responsible for delivering exceptional experiences to our clients.Location: Mosta, MaltaPosition: Reservations AgentLanguage Requirements: Fluent in Italian and...
-
Customer Service Specialist
3 weeks ago
Mosta, Il-Mosta, Malta Outreach Recruitment Agency Full timeAbout the RoleWe are seeking an experienced Customer Service Specialist to join our team at Outreach Recruitment Agency. As a key member of our client-facing staff, you will be responsible for delivering exceptional customer service and ensuring that our clients receive top-notch support.Key ResponsibilitiesProvide timely and effective resolution to customer...
-
Mosta, Il-Mosta, Malta Cross Border Talents Full timeWe are looking for a skilled Multilingual Reservations Coordinator to join our team at Cross Border Talents in Mosta, Malta. As a representative of our esteemed car rental company, you will be the first point of contact for customers, providing exceptional service and support via phone, email, and in-person.The successful candidate will possess fluency in...
-
Customer Care Specialist
4 weeks ago
Mosta, Il-Mosta, Malta Outreach Recruitment Agency Full timeAbout Outreach Recruitment AgencyWe offer a supportive environment that empowers employees to provide the best possible services and products to our clients.Our team is passionate about crafting the right environment for our employees to succeed.As a customer-centric organization, we strive to continually invest in their wellbeing.We are an equal...
-
Customer Care Liaison Specialist
3 weeks ago
Mosta, Il-Mosta, Malta Outreach Recruitment Agency Full timeJob Title: Customer Care Liaison Specialist">We are seeking a highly motivated and detail-oriented CUSTOMER CARE LIAISON SPECIALIST to join our dynamic team at Outreach Recruitment Agency. The successful candidate will be responsible for delivering exceptional customer care, ensuring that our clients receive top-notch service and support.About the...
-
Customer Care Specialist
3 weeks ago
Mosta, Il-Mosta, Malta Outreach Recruitment Agency Full timeAbout This RoleWe are seeking a motivated and customer-focused Customer Care Specialist to join our team. As a key member of our client's team, you will be responsible for providing exceptional customer service and support to clients in the insurance industry.Key ResponsibilitiesDeliver outstanding customer care through phone, email, and other communication...
-
Norwegian Customer Success Specialist Hybrid
1 week ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeWe're seeking a skilled and innovative individual to join our team as a Customer Support Specialist in Qormi, Malta.This is an excellent opportunity for someone looking to take their career to the next level in a fast-paced and evolving environment. As a Customer Support Specialist, you will be responsible for responding to customer inquiries and resolving...