Senior Casino Operations Manager
1 month ago
The Senior Casino Operations Manager is responsible for overseeing casino operations across multiple licenses and brands, ensuring top-notch player experiences, game performance, and regulatory adherence.
Key responsibilities include:
- Developing and executing a casino strategy that aligns with business objectives, enhancing performance and achieving company goals.
- Shaping and implementing the Casino Strategy, with a focus on boosting performance.
- Managing the casino P&L, handling commercial agreements, and overseeing associated costs.
- Tracking KPIs, including NGR, active users, deposits, ARPU, margin, and ensuring cost efficiency.
- Establishing comprehensive KPI monitoring and reporting, covering both top-level and player-specific data.
- Collaborating with cross-functional teams, including Marketing, CRM, and Customer Support, to align casino products with customer needs and meet KPI goals.
- Maintaining strict regulatory compliance across jurisdictions, working closely with legal and compliance teams.
Requirements:
- Proven experience in the online casino industry, with a strong understanding of multi-brand and multi-license strategies.
- Strategic and performance-oriented mindset, with a focus on creating and optimizing casino strategies to meet business goals.
- Financial acumen, with expertise in managing P&L and commercial agreements to maximize profitability.
- KPI-focused approach, with a strong background in KPI management, including Casino NGR, Actives, Depositors, and more.
- Data-driven decision-making, with proficiency in data analysis.
- Product advocacy, with a commitment to maintaining a competitive, flawless casino product experience.
- Effective team leadership, with the ability to mentor and lead teams to foster collaboration and achieve targets.
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