Customer Service Representative with German Language Skills

2 weeks ago


Qormi, Qormi, Malta Eco Plus Solutions AB Full time
About Us

Eco Plus Solutions AB is a reputable organization dedicated to delivering exceptional customer service and creating positive experiences for clients.

Job Description:

We are seeking a highly skilled Customer Service Representative with fluency in German to join our vibrant team in the e-commerce sector. In this role, you will be responsible for providing support via email and chat, ensuring timely and professional responses to customer inquiries about products, services, and order statuses.

You will also play a key role in resolving customer issues, gathering feedback, and communicating common issues or suggestions to internal teams to enhance products and services. Additionally, you will work closely with sales, marketing, and logistics teams to resolve customer inquiries and ensure a seamless customer journey.

This position offers a hybrid work structure, allowing you to balance your work-life by working 2 days on-site in our Qormi office and 3 days remotely. We welcome candidates relocating from abroad and provide a comprehensive relocation package, including flight tickets to Malta and accommodation to support your transition.



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