Customer Care Specialist

3 weeks ago


Mosta, Il-Mosta, Malta Outreach Recruitment Agency Full time
About This Role

We are seeking a motivated and customer-focused Customer Care Specialist to join our team. As a key member of our client's team, you will be responsible for providing exceptional customer service and support to clients in the insurance industry.

Key Responsibilities
  • Deliver outstanding customer care through phone, email, and other communication channels
  • Work closely with clients to understand their needs and provide tailored solutions
  • Develop strong relationships with clients and internal stakeholders to drive business growth
Requirements
  • An advanced level of education
  • IT proficiency
  • Fluency in written and spoken English and Maltese
  • The ability to establish good relationships with all types of clients and intermediaries
  • Experience in a customer care-related discipline would be considered an asset
What We Offer

We offer a competitive salary of approximately £30,000 per year, depending on experience. Additionally, we provide hybrid work arrangements, reduced summer hours, health insurance, staff discounts, and sponsorships for professional qualifications and training.

Why Join Us?

At Outreach Recruitment Agency, we prioritize employee wellbeing and offer a supportive environment that empowers employees to deliver exceptional services and products to our clients. If you are a driven and customer-centric individual looking to launch your career in the insurance industry, we encourage you to apply.



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