Customer Care Specialist

4 weeks ago


Mosta, Il-Mosta, Malta Outreach Recruitment Agency Full time

About Outreach Recruitment Agency

We offer a supportive environment that empowers employees to provide the best possible services and products to our clients.

Our team is passionate about crafting the right environment for our employees to succeed.

As a customer-centric organization, we strive to continually invest in their wellbeing.

We are an equal opportunities employer offering various benefits to our employees.

About the Role

We are seeking a highly skilled Customer Care Associate to join our dynamic team.

This is an ideal opportunity for those interested in customer care who would like to work within a family-friendly environment.

Whilst prior experience is not necessary, full on-the-job training is provided.

The successful candidate will have the opportunity to work towards obtaining certifications.

About You

You must be an outgoing and positive individual with excellent communication skills.

An eye for detail and ability to relate well to people are essential.

You should find teamwork energizing and be able to work under pressure.

Requirements

  • Advanced level of education required.
  • Proficiency in IT systems.
  • Fluency in written and spoken English and Maltese.
  • Ability to establish good relationships with all types of clients and intermediaries.
  • Customer service-related experience is considered an asset.

Benefits

Our agency offers reduced summer hours, hybrid work, sponsorships for professional qualifications and training, health insurance, and staff discounts amongst others.

Estimated Salary Range: £25,000 - £35,000 per annum depending on experience.



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