Multilingual Reservations Coordinator for Cross Border Talents

2 weeks ago


Mosta, Il-Mosta, Malta Cross Border Talents Full time

We are looking for a skilled Multilingual Reservations Coordinator to join our team at Cross Border Talents in Mosta, Malta. As a representative of our esteemed car rental company, you will be the first point of contact for customers, providing exceptional service and support via phone, email, and in-person.

The successful candidate will possess fluency in Italian and English (C1 level) and have strong communication and interpersonal skills. Proven experience in customer service or reservations is essential, as well as excellent organizational skills and attention to detail.

Responsibilities include managing incoming reservations and inquiries efficiently, providing detailed information about our vehicles and rental services, and assisting customers in selecting the best rental options to meet their needs. The ideal candidate will also be able to handle bookings, modifications, and cancellations with ease, ensuring customer satisfaction by resolving any issues or concerns promptly.

The salary for this position is estimated to be around €25,000 - €35,000 per annum, depending on experience, plus additional benefits such as a supportive work environment, opportunities for professional growth and development, and a chance to be part of a vibrant team that values your contributions.

Company Overview

Cross Border Talents is a leading recruitment agency specializing in cross-border staffing solutions. We pride ourselves on delivering exceptional customer service and seamless experiences for our clients and candidates alike.

Job Responsibilities:
  • Manage incoming reservations and inquiries via phone, email, and in-person.
  • Provide detailed information about our vehicles and rental services.
  • Assist customers in selecting the best rental options to meet their needs.
  • Handle bookings, modifications, and cancellations efficiently.
  • Ensure customer satisfaction by resolving any issues or concerns promptly.
Required Skills and Qualifications:
  • Fluent in Italian and English (C1 level).
  • Strong communication and interpersonal skills.
  • Proven experience in customer service or reservations.
  • Excellent organizational skills and attention to detail.
  • Ability to work both independently and as part of a team.
Benefits:
  • A supportive and friendly work environment.
  • Opportunities for professional growth and development.
  • A chance to be part of a vibrant team that values your contributions.

If you are passionate about delivering outstanding customer service and have the necessary experience, we encourage you to apply for this exciting opportunity.



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