Online Content Moderator Specialist

3 days ago


Qormi, Qormi, Malta Cross Border Talents Full time
About the Role:

At Cross Border Talents, we're dedicated to creating a safer online environment where scams, fraud, and cyber grooming are actively prevented. As an Online Content Moderator in our Malta-based team, you'll play a critical role in reviewing and monitoring user-generated content across online marketplaces. Your work will help ensure compliance with company policies and local laws, contributing to a secure digital space where users can interact safely.

We welcome candidates with no prior experience, as enthusiasm and a commitment to creating a positive impact are what matter most. This is an excellent opportunity to start a meaningful career in the digital safety industry.

Key Responsibilities:
  • Moderate online content: Ensure user posts, listings, and interactions comply with company guidelines and country-specific regulations.
  • Detect and flag inappropriate content: Identify and report suspicious activity, including fraud, scams, and cyber grooming.
  • Maintain quality and accuracy: Pay close attention to detail when reviewing content, ensuring decisions align with company standards.
  • Collaborate with teams: Work within a dynamic team covering rotational morning and late shifts up to midnight.
  • Adapt to hybrid work: Enjoy the flexibility of working from home while occasionally meeting at our office.
What We're Looking For:
  • Languages: Strong English reading and writing skills; basic proficiency in German.
  • Skills: Proficiency in computers, excellent decision-making abilities, attention to detail, and a proactive attitude.
  • Mindset: A commitment to maintaining a safe and enjoyable online experience for users.
Why Choose Us:
  1. Job Satisfaction: Protect millions of users from online threats, making the Internet a safer place.
  2. Career Growth: Our performance-based level progression system offers real opportunities for personal and professional development.
  3. Bonuses: Enjoy team performance bonuses that reward your collective effort.
  4. Supportive Culture: Experience a caring work environment where managers and colleagues support each other.
  5. Predictable Shifts
  6. Hybrid Working
About Us:

We're a Swedish company with offices in five global locations, specializing in providing content moderation solutions to leading online marketplaces, dating platforms, and sharing economy services. Our automated moderation tool streamlines moderation processes, which we often combine with manual reviews. Our multicultural company speaks over 25 languages, fostering a diverse and inclusive work environment.

Compensation & Benefits:
  • Salary: €1,400 net monthly.
  • Maltese government quarterly bonus: €130 net (added to the salary).
  • Health insurance: Available after 6 months of employment.
  • Career progression: Performance-based promotions.
  • Relocation Package:
    • Flight ticket reimbursement (up to €200 after 6 months).
    • Assistance with accommodation: We work with real estate agencies offering employee discounts.
  • Transportation: Shuttle service to the office from designated pick-up points.


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