Swedish Speaking Gaming Compliance Specialist

4 weeks ago


Sliema, Tas-Sliema, Malta Triskel Consulting Full time

We are seeking a compassionate and detail-oriented Swedish-Speaking Gaming Compliance Specialist to promote responsible gaming practices and support players at risk of developing gambling-related issues.



Key Responsibilities:




  • Assist Swedish-speaking players with responsible gaming inquiries and monitor their behavior.
  • Provide information and support regarding responsible gaming tools, such as self-exclusion and deposit limits.
  • Educate players about the risks of gambling and promote a healthy approach to gaming.
  • Collaborate with other departments to manage responsible gaming cases effectively.
  • Stay up-to-date with local and international regulations related to responsible gaming.


Requirements:




  • Bilingual or native in Swedish, both spoken and written; proficiency in English is also required.
  • Previous experience in a customer support or responsible gaming role is preferred.
  • Strong communication and interpersonal skills with the ability to handle sensitive situations.
  • Knowledge of responsible gaming principles and tools.
  • Ability to analyze player behavior and make informed decisions.
  • Detail-oriented with excellent organizational skills.
  • Ability to work independently and as part of a team.


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