Community Manager

1 day ago

Saint Julian's, Saint Julian, Malta Traffic Label Full time €40,000 - €70,000 per year

Community Manager - iGaming
Location: Malta (Hybrid)
Department: Marketing & Brand Engagement
Reports to: Brand & Performance Marketing Manager

Traffic Label is a performance marketing and technology company operating at the forefront of the iGaming and online entertainment sectors. As part of our growing operations in Malta, we are seeking a dynamic Community Manager to build, engage, and nurture online communities across our casino, sportsbook, and affiliate brands.
This role is ideal for someone who thrives on interaction, understands digital player behavior, and can transform community engagement into long-term brand advocacy.

Key Responsibilities

  • Develop and execute the community strategy across social channels, forums, and branded platforms.
  • Engage with users, influencers, and brand followers across multiple regions to create an active and loyal player community.
  • Plan and oversee social campaigns, promotional events, and reactive content to increase player engagement.
  • Monitor online conversations, responding professionally to enquiries while maintaining tone-of-voice consistency and compliance.
  • Collaborate with design, content, and product teams to deliver consistent on-brand messaging and creative initiatives.
  • Measure and report on community sentiment, engagement metrics, and player feedback to inform marketing strategy.
  • Stay up-to-date with industry news, player trends, and emerging social platforms relevant to iGaming audiences.

Skills and Experience

  • Minimum of 3 years' experience in managing communities, ideally within the iGaming, gambling, or interactive entertainment sectors.
  • Deep understanding of social media platforms, influencer ecosystems, and player engagement practices.
  • Proven success in growing and moderating online communities across multiple international markets.
  • Excellent written communication skills with the ability to adapt tone and messaging for different audiences.
  • Experience using social media management and analytics tools (e.g. Sprout, Hootsuite, Meta Business Suite, or similar).
  • A confident problem-solver with the ability to handle sensitive communication with tact and diplomacy.

Qualifications

  • Degree in Marketing, Communications, or a related field preferred.
  • Passion for iGaming and an understanding of player motivations and responsible gaming principles.
  • Proficiency in English is required; additional European languages are an advantage.

Why Join Traffic Label?
Joining Traffic Label in Malta means becoming part of a fast-paced, creative, and collaborative team driving some of the most engaging iGaming brands worldwide. You'll have the autonomy to shape digital communities, influence player experience, and represent brands that prioritise authenticity and meaningful connection.

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