Nordic CRM manager

12 hours ago

Santa Venera SV SVR Malta Soft2Bet Full time €40,000 - €80,000 per year

Soft2Bet is a rapidly growing and dynamic Casino White Label platform provider and operator. We offer a full range of Tech and Gaming solutions, turning our partners' concepts into reality Founded in 2016, the company has expanded into an international team with offices in Cyprus (headquarters), Malta, and Bulgaria.

Duties and responsibilities: 

  • Manage and lead a team of executives, alongside the head of CRM  and the business to achieve targets and KPIs.
  • Be the go to person for 4 core markets within the business; Finland, Norway, Sweden and Denmark.
  • Align with country managers, design team, casino team and other stakeholders within the business to deliver high quality performance.
  • Plan and execute all CRM campaigns alongside your team for your 4 markets, including brand to brand and product to product cross sell efforts.
  • Drive the markets in achieving all of the growth tracks set by the business.
  • Provide regular performance updates using performance tools to higher management.
  • be outspoken, highlight and bring forward blockers and issues to ensure smoother and seemles process within the business.

Job requirements:

  • Crude understanding of Sweden and/or Danish market regulations
  • Must have at least 3 years of CRM experience in one or more of the Nordic markets
  • Previous team management experience is preferable
  • Must have an analytical mind, with the ability to provide reports and make data driven CRM decisions.
  • Must have experience in casino CRM as a primary, with additional sportsbook CRM experience will be preferable.
  • Have strong communication skills, able to manage under a high pressure environment and not afraid to challenge with ideas/thoughts.
  • A go-getter, with a hunger to achieve great things.

We offer excellent benefits:

  • A dynamic European company
  • People-oriented management without bureaucracy
  • 24 days of paid holidays
  • Friendly team
  • Full-time, in-house, standard business hours
  • Competitive salary

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