Italian Reservations Agent in Malta

7 days ago

St Julian's, Malta Cross Border Talents Full time

Kickstart Your Career in Car Rental Customer Support Are you passionate about travel and thrive on delivering top-tier customer support? Join our team as a Reservations Specialist and assist customers from around the world while gaining valuable experience in the dynamic car rental industry. Role Overview: As a Reservations Specialist, you'll handle customer requests related to bookings, modifications, and cancellations through various channels—including phone, chat, email, and social media. You'll guide customers through rental options, explain policies and pricing, and ensure a smooth and stress-free rental process. With full training and support, you'll be part of a high-energy team committed to exceptional service and customer satisfaction. Key Responsibilities: Deliver high-quality support across multiple platformsHelp customers book, amend, or cancel car rentalsClearly explain pricing details, insurance options, and rental policiesAssist with questions related to pick-up, return, and paymentsProvide recommendations on vehicle types and rental locationsCoordinate with internal teams to resolve more complex issuesKeep accurate logs of interactions and resolutionsStay up to date on policies, offers, and rental proceduresEngage in continuous learning to develop skills and grow within the role Requirements: Fluent in Italian (C2 level)Fluent in English (C1 level)EU citizenship or Maltese Residency Card0-1 year experience in customer supportStrong leadership, analytical, and communication skillsEagerness to learn and grow Why Join Us: Attractive Salary:  We offer a salary that reflects your skills and commitmentLanguage Bonus: Receive an additional bonus for your proficiency in ItalianPerformance Bonus: Earn extra rewards based on your individual successHealth and Life Insurance: Enjoy comprehensive coverage for your well-beingOnsite Work: Engage and grow in a collaborative office environment Ready to take off with the International Airline Support Project? Apply today, and we’ll reach out to you soon

  • Hard Rock Hotel

    7 days ago

    Saint Julian's, Saint Julian, Malta db Group Full time €15,000 - €25,000 per year

    Be the First Impression – Join Us as a Front Office AgentAre you a people person with a passion for hospitality and languages?At Hard Rock Hotel Malta, we're on the lookout for a dynamic Front Office Agent who's ready to be the face of our guest in, day out.If you thrive in fast-paced environments, love meeting people from around the world and can...

  • Agent Reservations

    6 days ago

    St Julian's, Malta Ruby Hotels Full time

    At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, du bist ein Profi, wenn es um die Planung und Magie hinter den Kulissen geht? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben...

  • Agent Reservations

    2 days ago

    St Julian's, Malta Ruby Hotels Full time

    At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, du bist ein Profi, wenn es um die Planung und Magie hinter den Kulissen geht? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben...

  • Agent Reservations

    3 days ago

    Saint Julian's, Saint Julian, Malta Ruby Hotels Full time €30,000 - €50,000 per year

    At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.Hey Sunshine,du bist ein Profi, wenn es um die Planung und Magie hinter den Kulissen geht? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben...

  • Supervisor Reservations

    2 weeks ago

    St Julian's, Malta Ruby Hotels Full time

    At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, du bist ein Profi, wenn es um die Planung und Magie hinter den Kulissen geht? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben...

  • Agent Reservations

    3 days ago

    Saint Julian's, Saint Julian, Malta Ruby Hotels Full time €25,000 - €35,000 per year

    At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.Hey Sunshine,du bist ein Profi, wenn es um die Planung und Magie hinter den Kulissen geht? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben...

  • Customer Service Agent

    2 weeks ago

    Saint Julian's, Saint Julian, Malta Cross Border Talents Full time €30,000 - €40,000 per year

    Are you a people person with a passion for helping customers and turning every conversation into a great experience? Join a vibrant team, where your German language skills and enthusiasm will shine every day What Youll Do As a Customer Service Agent, youll be the voice of our brand providing exceptional service, resolving queries, and ensuring our...

  • Supervisor Reservations

    2 days ago

    St Julian's, Malta Ruby Hotels Full time

    At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground. Hey Sunshine, du bist ein Profi, wenn es um die Planung und Magie hinter den Kulissen geht? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben...

  • Supervisor Reservations

    3 days ago

    Saint Julian's, Saint Julian, Malta Ruby Hotels Full time €40,000 - €60,000 per year

    At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.Hey Sunshine,du bist ein Profi, wenn es um die Planung und Magie hinter den Kulissen geht? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben...

  • Supervisor Reservations

    2 weeks ago

    Saint Julian's, Saint Julian, Malta Ruby Hotels Full time €35,000 - €45,000 per year

    At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.Hey Sunshine,du bist ein Profi, wenn es um die Planung und Magie hinter den Kulissen geht? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben...