
Duty Manager Lead
24 hours ago
We are seeking an accomplished hospitality professional to lead our front-facing operations. This role requires a hands-on, guest-focused leader who thrives in fast-paced environments and excels at delivering exceptional customer experiences.
This position involves overseeing the day-to-day management of our front office, concierge, bar/lounge, and restaurant service teams. You will be responsible for ensuring seamless check-in/check-out experiences, handling guest feedback and issues promptly and professionally, and maintaining a strong presence throughout public areas to anticipate guest needs.
The ideal candidate will have a proven track record in supervising and motivating teams, organizing staffing during shifts, and supporting staff development through coaching and performance monitoring. You will also work collaboratively with other departments to ensure smooth service delivery and enforce high standards of cleanliness, service, and professionalism.
Key Responsibilities:
- Ensure smooth and welcoming check-in/check-out experiences
- Handle guest feedback and resolve issues promptly and professionally
- Maintain a strong presence throughout public areas to anticipate guest needs
- Lead and motivate front office, concierge, bar/lounge, and restaurant service teams
- Organize and oversee staffing during shifts, ensuring optimal coverage and efficiency
- Support staff development through coaching, guidance, and performance monitoring
- Monitor the condition and presentation of reception, lounge, dining, and entertainment areas
- Work collaboratively with other departments (housekeeping, maintenance, F&B) to ensure seamless service delivery
- Enforce high standards of cleanliness, service, and professionalism
Requirements:
- Minimum 3 years experience in a supervisory or duty management role within a hotel or resort
- Strong leadership and delegation skills
- Excellent customer service and problem-solving abilities
- Fluent in English; knowledge of Maltese or Italian is a plus
- Familiarity with hotel systems (PMS, POS, booking platforms)
- Flexible to work shifts, weekends, and holidays
Benefits:
- Competitive salary based on experience
- Supportive team environment
- Professional development and cross-training opportunities
- Opportunity to work in a guest-focused role with varied daily responsibilities
This is a unique opportunity to join a dynamic team that values passion, service, and professionalism. If you enjoy leading by example, solving problems with a smile, and creating meaningful guest moments, we encourage you to apply today.
-
Leading Revenue Strategist
4 days ago
San Ġiljan, Malta beBeeRevenue Full timeRole OverviewWe're seeking a seasoned Revenue Strategist to join our team and lead the implementation of revenue-growth initiatives across all distribution systems and channels.You will be responsible for overseeing accurate and timely rate loading, updates, and content maintenance in all booking-relevant platforms. This requires a hands-on approach and...
-
Accounting Manager
4 days ago
San Ġwann, Malta Quad Consultancy Full timeIndustry: Financial Services Location: Malta Basis: Full time Remuneration: Salary + Benefits Main Duties: Manage client relationships and provide tailored accounting solutionsPrepare and review accurate financial statements, ensuring GAAP, IFRS, and regulatory complianceSupervise, mentor, and develop accounting staff Oversee new client onboarding for...
-
Client Operations Representative
7 days ago
Il-Gżira, Malta Viva Full timeAs part of the Operations Team, you will be responsible for managing incoming leads, assisting merchants with onboarding, and ensuring the smooth operation of company's services.About is the 1st Tech Bank in Europe for Businesses revolutionizing omnichannel payment acceptance, offering card issuing, loans, and deposit accounts to businesses across Europe....
-
Financial Control Specialist
1 week ago
San Ġiljan, Malta beBeeCorporateReconciliation Full timeJob Role SummaryWe are seeking an experienced Corporate Reconciliations Specialist to join our team. As a key member of our Financial Control department, you will be responsible for efficient control and management of corporate bank accounts, ensuring the safeguarding of which is an integral part of our global financial strategy.Prepare accurate and timely...
-
Talent Acquisition Specialist
6 days ago
Il-Gżira, Malta Neo Group Full timeCome on board with Neo Group Here's your chance to stir things up in the Gaming scene with us. We're not just expanding; we're revolutionizing the entire game, mastering profitability with every new venture. But you know what truly fuels our drive? It's people like you. Join us as we embark on a journey to redefine gaming on a global scale.We are in search...
-
Technical Sales Engineer
6 days ago
San Ġwann, Malta Quad Consultancy Full timeIndustry: Services Location: Malta Basis: Full time Remuneration: Salary Main Duties: Understand client needs and provide technical expertise during pre-salesAssist HOD with system design and BOQ preparation for projectsPrepare sales & technical offers based on designed client solutionsCollaborate with HOD to identify target markets, key accounts, and growth...
-
Delivery Drivers
6 days ago
San Ġwann, Malta Outreach Recruitment Agency Full timeA leading company in the distribution and logistics sector is urgently seeking Delivery Drivers holding a C1 licence to join their growing team. This is an excellent opportunity for dependable and experienced individuals looking to work in a dynamic, fast-paced environment. Key Responsibilities: Safely operate company delivery vehicles to transport goods...