Malta Hotel Reservation Specialist with Italian Language Skills

2 days ago


Mosta, Il-Mosta, Malta Cross Border Talents Full time
Italian Speaking Reservations Agent Job Opportunity in Malta

We are seeking a highly skilled and customer-focused Italian speaking reservations agent to join our team at Cross Border Talents. This exciting role offers the opportunity to work in a dynamic environment, providing exceptional service to our Italian-speaking guests.

Key Responsibilities:
  • Reservation Management: Handle incoming reservation inquiries via various channels, ensuring accurate and efficient processing of bookings, modifications, and cancellations.
  • Customer Service: Provide personalized assistance to Italian-speaking guests, addressing their inquiries, concerns, and special requests promptly and professionally.
  • Inventory Management: Manage room inventory effectively, maximizing occupancy through yield management techniques.
Qualifications and Requirements:
  • Linguistic Proficiency: Native-level fluency in Italian (C2 level) and proficiency in English (C1 level minimum).
  • Experience: Previous experience in reservations, customer service, or hospitality is preferred but not required.
  • Skills: Strong communication and interpersonal skills, excellent organizational and multitasking abilities, attention to detail, and proficiency in computer applications.
What We Offer:
  • Competitive Salary: A salary commensurate with experience, estimated to be around €25,000 - €35,000 per annum, based on industry standards and cost of living in Malta.
  • Training and Development Opportunities: Ongoing training and development opportunities to enhance your skills and career growth within the company.
  • Employee Benefits: Employee discounts on hotel stays, dining, and other amenities, as well as a friendly and supportive work environment.


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