Airline Contact Centre Agent German

7 days ago

Valletta, Valletta, Malta CBT Full time €15,000 - €22,500 per year

Airline Contact Centre Agent German (C2) + English (C1)

Location: Malta | On-Site

Start Date: 10 November 2025

Join a dynamic and multicultural team in Malta as a German-speaking Airline Contact Centre Agent. Youll handle customer queries via phone, email, and chat, providing excellent service for one of Europes leading airline companies.

Requirements:

Native or C2 level German and fluent English (C1)

Willingness to work weekends and public holidays

Eligible to work in Malta

Client does not accept ex-employees

Salary & Progression:

Month 1: 5.60/hour

Month 2 to Month 6 (probation): 8.10/hour

After 6 months: 8.50/hour (can increase to 8.75 based on performance)

German Language Bonus: 3,000 per annum

KPI Bonus: Up to 2,000 per annum (after probation)

Relocation Support:

2,000 relocation allowance, payable after 1 month of employment

Candidates residing in Malta must attend interviews in person

Candidates abroad are encouraged to explore the companys vibrant culture online

Benefits:

Full training provided

Basic health insurance after 6 months of employment

Career progression opportunities

Mobile schemes and gym packages

In-house canteen with healthy food options

Monthly social events colourful and engaging company atmosphere

Free on-site parking

Staff discounts at over 50 partner businesses

Take the next step in your airline service career with a company that values growth, diversity, and community spirit in sunny Malta.

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