Administration Support Officer

17 hours ago

Malta FIMBank Full time €30,000 - €50,000 per year


​Life @ FIMBank

​FIMBank's success story is attributed to the dedication and commitment of our team. Every employee is a champion of the FIMBank brand and its underlying promise of quality, dynamism, commitment, and innovation. All our employees are given the opportunity to develop as professionals and to advance in their careers through our learning and development programmes.

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About the Job

FIMBank is seeking a proactive and detail-oriented individual to join its team as an Administration Support Officer. This role is ideal for someone with strong organisational skills, a collaborative mindset, and a keen interest in supporting client relationships within the real estate finance sector.

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As part of the Relationship Management team, the selected candidate will play a key role in ensuring the efficient administration of client-related processes and supporting the delivery of high-quality service in a dynamic financial services environment.

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Duties and Responsibilities:

  • Provide administrative support to Relationship Managers, particularly those handling real estate finance portfolios, ensuring efficient processing of client documentation and internal workflows.
  • Assist in coordinating meetings, preparing agendas, and maintaining accurate records of client interactions.
  • Respond to routine client enquiries and direct requests to the appropriate team members, ensuring timely follow-up.
  • Support the onboarding process by organising initial client documentation and assisting with due diligence tasks.
  • Maintain and update customer profiles and internal databases to ensure data accuracy and compliance.
  • Help monitor daily operational workflows, including transaction tracking and reporting.
  • Ensure adherence to internal policies and regulatory requirements, including AML/CFT procedures.
  • Perform general office duties and any other tasks reasonably assigned to support the team's objectives.

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Qualifications and skills:

  • Proficiency in both Maltese and English (spoken and written) is essential.
  • Good working knowledge of the Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • 1-2 years experience in an administrative or support role. Experience within the financial services sector is considered an asset.
  • Strong organisational skills, attention to detail, and a proactive approach to problem-solving.
  • Ability to work effectively both independently and as part of a team.

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What we offer:

  • Welcoming and professional environment;
  • Work with a proactive, forward looking Team;
  • Professional growth;
  • Internal/External Learning and Development opportunities.
  • Attractive salary;
  • Health, Life and Personal Accident insurance cover; and
  • Pension plan.

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