Native German Junior Customer Support

16 hours ago

Valletta, Valletta, Malta Cross Border Talents Full time €25,000 - €35,000 per year
Position Overview

We are looking for a Customer Support Specialist who is a native or fluent German speaker to join our team in Malta. In this role, you will provide excellent support to our customers by addressing their inquiries and resolving any issues efficiently. This position offers a hybrid work model, combining both remote and on-site work, with a schedule from 7 PM to midnight for 40 hours per week across 5 days.

Key Responsibilities
  • Handle customer inquiries through phone, email, and chat, ensuring high-quality service and prompt resolution of issues.
  • Assist customers with questions related to products, technical issues, and account management.
  • Maintain a positive demeanor while managing customer interactions and delivering top-notch support.
  • Accurately document customer interactions and feedback in our CRM system.
  • Work collaboratively with team members to enhance service delivery and improve customer satisfaction.
  • Identify trends in customer feedback and escalate recurring issues as necessary.
Qualifications
  • Native or fluent German speaker with strong communication skills.
  • Proficiency in English is a plus.
  • Prior experience in customer support or a similar role is preferred but not required.
  • Strong problem-solving abilities and a commitment to assisting customers.
  • Ability to work independently as well as part of a team.
  • Excellent attention to detail and organizational skills.
Benefits
  • Competitive salary with performance-based incentives.
  • Hybrid work model offering flexibility between remote and on-site work.
  • Comprehensive training and onboarding program.
  • Opportunities for career advancement and professional development.
  • Supportive and dynamic work environment.
Work Schedule
  • Full-time position: 40 hours per week.
  • Shift: 7 PM to midnight, 5 days a week.

  • Customer Support Representative

    16 hours ago

    Valletta, Valletta, Malta Cross Border Talents Full time €20,000 - €25,000 per year

    Responsibilities:Provide excellent customer support to Dutch-speaking clients via phone, email, and chat. Assist customers with inquiries related to products, services, and technical issues. Ensure all customer issues are resolved in a timely and professional manner. Communicate clearly and effectively to address customer concerns and provide...

  • IT Support Engineer- First Line

    7 days ago

    Valletta, Valletta, Malta ComeOn Group Full time €25,000 - €40,000 per year

    ComeOn Group in shortFounded in 2008, ComeOn Group is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, ComeOn Group is running a wide range of exciting brands across multiple markets. Managing a multi brand portfolio on its proprietary platform providing a secure, innovative and entertainment-led...

  • IT Support Engineer- First Line

    7 days ago

    Valletta, Valletta, Malta ComeOn Group Full time €35,000 - €45,000 per year

    ComeOn Group in shortFounded in 2008, ComeOn Group is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, ComeOn Group is running a wide range of exciting brands across multiple markets. Managing a multi brand portfolio on its proprietary platform providing a secure, innovative and entertainment-led...

  • Head Office

    7 days ago

    Valletta, Valletta, Malta db Group Full time €30,000 - €60,000 per year

    db Group is Malta's leader in the hospitality and leisure sector, operating top hotels like db Seabank Resort & Spa and db San Antonio Hotel + Spa, as well as exciting restaurant brands such as AKI, Amami, Nine Lives, and international names like Starbucks and Hard Rock Hotel & Café.We're known for our focus on quality, innovation, and providing memorable...

  • German Speaking Junior Customer Support

    14 hours ago

    Valletta, Malta Cross Border Talents Full time

    Position Overview We are seeking a Customer Support Specialist who is a native or fluent German speaker to join our team in Malta. In this role, you will provide outstanding support to our customers, addressing inquiries and resolving issues effectively. This position offers a hybrid work model, combining both remote and on-site work, with a schedule from 7...

  • German speaker content moderator or customer support

    14 hours ago

    La Valletta, Malta Velenosi&Meredith Full time

    Job Opportunity for German Speakers Customer Support & Content Moderation Locations: Portugal, Spain, Malta, Greece, Bulgaria, RomaniaRelocation Package Included Are you a native or fluent German speaker with strong English skills? Looking to start a new chapter in sunny Southern Europe? We're hiring motivated and service-oriented individuals to join our...

  • German Speaking Roles Abroad Summer Job or Long-Term Career

    14 hours ago

    La Valletta, Malta Velenosi&Meredith Full time

    Job Opportunity: German-Speaking Roles Abroad Portugal, Spain, Greece, Bulgaria, Malta Looking for a summer escape or a new chapter in your life? If youre a German speaker with an EU passport, this is your opportunity to live and work in amazing destinations like Portugal, Spain, Greece, Bulgaria, or Malta where others go on vacation. Whether you're looking...

  • Director of Revenue

    3 days ago

    Valletta, Malta Caliberly Full time

    Director of Revenue GlobalExperience: Minimum 8+ Years (iGaming Industry - Leadership role)Salary: Up to AED 60,000 (USD 16,300) / Month - Negotiable (Subject to experience)Location: Malta (Relocation assistance available for candidates from reputable iGaming companies worldwide)Industry: iGamingEmployment Type: Full-time | Senior LeadershipAbout the RoleWe...

  • Dutch Back Office Agent

    14 hours ago

    La Valletta, Malta Velenosi&Meredith Full time

    Job Opportunity: Dutch-Speaking Content Moderator and Customer Support Roles Abroad We are hiring Dutch-speaking professionals for exciting job opportunities across Europe, including Portugal, Greece (fully remote, any islands), Malta, Cyprus, Spain, Bulgaria, and Belgium. If you are looking for a career abroad with relocation support and excellent benefits,...

  • Dutch Roles Abroad Summer Job or Long-Term Career

    14 hours ago

    La Valletta, Malta Velenosi&Meredith Full time

    Job Opportunity: Dutch-Speaking Roles in Spain, Portugal, and Greece Ready for a fresh start or a lifestyle upgrade? If you're a Dutch speaker with an EU passport, we have permanent, full-time roles waiting for you in Spain, Portugal, and Greece some of Europes most desirable and affordable destinations. Choose your lifestyle: Spain (Barcelona) Perfect for...