Customer Support Representative

19 hours ago

Valletta, Valletta, Malta Cross Border Talents Full time €20,000 - €25,000 per year

Responsibilities:

  • Provide excellent customer support to Dutch-speaking clients via phone, email, and chat.
  • Assist customers with inquiries related to products, services, and technical issues.
  • Ensure all customer issues are resolved in a timely and professional manner.
  • Communicate clearly and effectively to address customer concerns and provide solutions.
  • Record customer interactions in the CRM system for follow-up and reporting purposes.
  • Collaborate with colleagues and escalate complex issues when necessary.
  • Maintain high levels of customer satisfaction and contribute to team goals.

Requirements:

  • Fluent in Dutch (both written and spoken).
  • Proficient in English (both written and spoken).
  • Strong communication skills and a customer-focused attitude.
  • Motivated, eager to learn, and able to thrive in a fast-paced environment.
  • Previous experience is not required, making this an ideal opportunity for entry-level candidates.
  • Basic technical aptitude and willingness to learn new systems and tools.

Job Benefits:

  • Competitive salary with performance-based incentives.
  • Full training provided, no previous experience required.
  • Health insurance and other benefits.
  • Full-time position with regular working hours, Monday to Friday.
  • A dynamic, international team environment.
  • Opportunities for growth and career advancement within the company.

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