Spend the Winter in Malta: Customer Support Representative
1 week ago
Spend Your Winter in Malta – Join an International Airline Team
German-Speaking Airline Contact Centre Agents (C2 German | C1 English)
Malta | On-Site
Start Date: 15 February 2026
Looking to escape the cold and build your career in sunny Malta? Whether youre already on the island or dreaming of relocating for the winter, this is your opportunity to join a global airline contact centre and enjoy a Mediterranean lifestyle while working in an international environment.
Your Role
As an Airline Contact Centre Agent, youll be the first point of contact for passengers, helping them with:
- Flight bookings, changes, and cancellations
- General travel and airline-related inquiries
- Providing excellent customer service in German & English
- Ensuring a smooth and positive customer experience
Working Hours
- Monday to Friday
- Between 09:00 – 18:30
- 8-hour shifts
- On-site role in Malta
What Were Looking For
- German C2 (mandatory)
- English C1 (mandatory)
- Strong communication and customer service skills
- Comfortable using computer systems
- Previous customer service experience is a plus (not required)
- Open to working and living in Malta
Salary & Benefits
Hourly Salary Progression
- Month 1: €5.60/hour
- Month 2: €8.10/hour
- After probation: €8.50/hour
- After 12 months: €8.75/hour (performance-based)
- After 18 months: €9.20/hour (performance-based)
Additional Benefits
Performance Bonus: up to €2,000/year (paid quarterly, after probation)
Language Allowance: €250/month (after training)
Relocation Package: €2,000 (paid after 1 month of employment)
Why Malta?
- Mild winters & over 300 days of sunshine
- English-speaking, international environment
- Beautiful beaches, rich culture & vibrant nightlife
- Perfect destination for a winter escape with career stability
Ready to make Malta your next destination?
Apply now or send us a message to learn more about relocating and starting your airline career in the sun
Local candidates in Malta & international applicants welcome
-
Mosta, Il-Mosta, Malta Cross Border Talents Full timeJob Title: Contact Centre Agent (Italian + English, C1)Location: Malta (On-Site)Work Schedule: Monday to Sunday, rotational shiftsJob Description:We are seeking dynamic and motivated Contact Centre Agents with fluency in both Italian and English (C1 level) to join our team in Malta. As a Contact Centre Agent, you will handle inbound and outbound calls,...
-
Mosta, Il-Mosta, Malta Cross Border Talents Full timeJob Description: We are seeking dynamic and motivated Contact Centre Agents with fluency in both Italian and English (C1 level) to join our team in Malta. As a Contact Centre Agent, you will handle inbound and outbound calls, assist customers with their inquiries, resolve issues, and provide exceptional service across multiple communication channels. This...
-
German Customer Support
1 week ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeGerman Customer Support | Malta | Starting 5 May 2025We have an exciting opportunity for a Customer Support role in Malta, starting on 5th May 2025. Below are the key details: Location: Malta (Hybrid model) Work Schedule: Rotational shifts between 7 AM and midnight, Monday to Sunday Language Requirements:German: C2/NativeEnglish: Minimum B2 level...
-
Customer Support Specialist
2 weeks ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeWe are looking for a German-speaking Customer Support Specialist to join our international team in Malta. If you are fluent in German and English, motivated to help people, and ready to build your career abroad, this opportunity is for you.ResponsibilitiesHandle incoming customer requests via chat, email, and phoneProvide clear, professional, and empathetic...
-
Italian Speaking Junior Customer Support
1 week ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeJob Title: Contact Centre Agent (Italian + English, C1) Location: Malta (On-Site) Work Schedule: Monday to Sunday, rotational shifts Job Description: We are seeking dynamic and motivated Contact Centre Agents with fluency in both Italian and English (C1 level) to join our team in Malta. As a Contact Centre Agent, you will handle inbound and outbound calls,...
-
Mosta, Il-Mosta, Malta Cross Border Talents Full timeKey Responsibilities:Provide high-quality customer support via phone, email, and live chat to German-speaking customers.Assist with airline bookings, flight changes, cancellations, and related inquiries.Effectively communicate solutions to customer issues while maintaining professionalism.Ensure accurate data entry and follow up on any unresolved...
-
Italian Speaking Customer Advisor
5 days ago
Mosta, Il-Mosta, Malta Eco Plus Solutions AB Full time*** This position is only for candidates in Malta. Applicants from abroad are not accepted***We are actively seeking a fluent Italian speaker (C1+) to join our team as a Customer Advisor in Malta. This is a fantastic, full-time opportunity to support the operations of a major international car rental company. If you are already living legally in Malta and...
-
Mosta, Il-Mosta, Malta Cross Border Talents Full timeGerman or Italian-Speaking Reservations Agent in Mosta, Malta Location: Mosta, Malta Start Date: 12 May 2025 Industry: Car Rental Languages: German or Italian (Fluent) + English Are you a people-person who loves helping others and speaks German or Italian fluently? Want to work in a sunny, laid-back island setting with an international team? Were looking...
-
Work in Portugal
1 day ago
Mosta, Il-Mosta, Malta Cross Border Talents Full timeWant to Relocate to Portugal? We are looking for Dutch-speaking talents who want to build a career in Customer Operations & International Support while working in a diverse, multicultural environment in Lisbon. Position: Customer Support RepresentativeLocation: Remote in PortugalMarket: Dutch-Speaking Your Main ResponsibilitiesAs part of the Customer...
-
Mosta, Il-Mosta, Malta Cross Border Talents Full timeResponsibilities:Deliver excellent customer service via phone, email, and chat to German-speaking customers.Assist with flight reservations, changes, cancellations, and other airline-related inquiries.Address customer concerns in a professional and timely manner, providing effective solutions.Ensure accurate entry and management of customer data.Work closely...