Customer Support Specialist

2 weeks ago

Mosta, Il-Mosta, Malta Cross Border Talents Full time €8 per year


We are looking for a German-speaking Customer Support Specialist to join our international team in Malta. If you are fluent in German and English, motivated to help people, and ready to build your career abroad, this opportunity is for you.

Responsibilities

  • Handle incoming customer requests via chat, email, and phone

  • Provide clear, professional, and empathetic assistance

  • Identify and resolve issues effectively, escalating when necessary

  • Maintain accurate records in the system

  • Collaborate with colleagues and contribute to a supportive team environment

Requirements

  • Fluent German (C1+) and good English (B2+)

  • Strong communication skills and customer-oriented mindset

  • Ability to work in shifts (including evenings, weekends, and holidays on rotation)

  • EU citizenship or valid work permit for Malta

  • Previous customer service experience is an advantage but not required

What We Offer

  • Competitive hourly pay

    1st month: 5.60/hour

    Months 26 (probation): 8.10/hour

    After probation: 8.50/hour 

  • Annual bonuses

    KPI bonus up to 2,000/year (after probation)

    German language bonus: 3,000/year

  • Benefits

    Basic health insurance after 6 months

    Career progression opportunities

    Access to mobile schemes and gym packages

    In-house canteen with healthy food options

    Free on-site parking

    Monthly company events and staff discounts in 50+ businesses

  • Selection process:

    Initial screening call Second interview Job offer

    Location: On-site in Malta.

    If youre ready to take off in your career and join a supportive international team in the heart of Malta, apply today and start your journey with us


  • Dutch Customer Specialist Hybrid in Malta

    2 weeks ago

    Mosta, Il-Mosta, Malta Cross Border Talents Full time €25,000 - €40,000 per year

    Ready for a New Chapter? Launch Your Career in Sunny MaltaLooking to kick off a fresh chapter by the sea? Malta isn't just about breathtaking coastlines—it's also a growing hub for international careers. We're on the lookout for a proactive and detail-driven Customer Specialist to join our dynamic team. If you thrive in fast-paced settings, tackle...

  • German Customer Support

    2 weeks ago

    Mosta, Il-Mosta, Malta Cross Border Talents Full time €30,000 - €60,000 per year

    German Customer Support | Malta | Starting 5 May 2025We have an exciting opportunity for a Customer Support role in Malta, starting on 5th May 2025. Below are the key details: Location: Malta (Hybrid model) Work Schedule: Rotational shifts between 7 AM and midnight, Monday to Sunday Language Requirements:German: C2/NativeEnglish: Minimum B2 level‍...

  • Norwegian-Speaking Customer Support Specialist in Sunny Malta

    2 weeks ago

    Mosta, Il-Mosta, Malta Cross Border Talents Full time €30,000 - €45,000 per year

    Are you passionate about creating a safer online environment where scams, fraud, and cyber grooming are prevented?We have exciting opportunities for full-time Norwegian-speaking Customer Support/Content Moderator Agents in sunny MaltaRole Overview:As a Customer Support Agent, 70% of your role will involve professionally responding to customer questions and...

  • Digital Marketing Ads Specialist

    1 week ago

    Mosta, Il-Mosta, Malta FH Collective Academy Full time €43,000 - €50,000 per year

    Digital Marketing Ads Specialist German Market (Barcelona) Location: Barcelona, Spain (Hybrid World Trade Center) Contract: Full-time, 39h/week, Salary: up to 4.290 gross/year in bonus Relocation Support Available About the Role Join our dynamic team at TP in vibrant Barcelona and play a key role in a cutting-edge Digital Marketing Ads project a...

  • German speaking Customer Support

    2 weeks ago

    Mosta, Il-Mosta, Malta Triskel Consulting Full time €20,000 - €30,000 per year

    We are seeking to recruit a German Speaking Customer Service Agent to join the team in Malta or Cyprus.ResponsibilitiesHelping internal and external customers,Contacting other departments when there is an issue to be solved,Keeping customer request queues as low as possible,Customer research (bonuses, deposits, transactions, betting slips, documents, bet...

  • German Customer Support email and Chat

    2 weeks ago

    Mosta, Il-Mosta, Malta Cross Border Talents Full time €30,000 - €45,000 per year

    Are you passionate about creating a safer online environment where scams, fraud, and cyber grooming are prevented? We have exciting opportunities for Full-Time German-Speaking Content Moderators/Customer Support Agents in sunny Malta Please note that you must be available to work morning and late shifts until midnight on a rotational basis.Tasks;•...

  • Dutch-Speaking Customer Support Agent in Malta

    2 weeks ago

    Mosta, Il-Mosta, Malta Cross Border Talents Full time €30,000 - €45,000 per year

    Are you passionate about creating a safer online environment where scams, fraud, and cyber grooming are prevented?We have exciting opportunities for full-time Dutch or Flemish-speaking Customer Support/Content Moderator Agents in sunny MaltaRole Overview:As a Customer Support Agent, 70% of your role will involve professionally responding to customer...

  • Customer Support in Malta for Italian speakers

    2 weeks ago

    Mosta, Il-Mosta, Malta Cross Border Talents Full time €20,000 - €35,000 per year

    Job Title: Contact Centre Agent (Italian + English, C1) Location: Malta (On-Site) Work Schedule: Monday to Sunday, rotational shifts Job Description: We are seeking dynamic and motivated Contact Centre Agents with fluency in both Italian and English (C1 level) to join our team in Malta. As a Contact Centre Agent, you will handle inbound and outbound calls,...

  • AML & KYC Specialist (Malta, remotely)

    5 days ago

    Mosta, Il-Mosta, Malta SupportYourApp Full time €40,000 - €80,000 per year

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as an AML & KYC Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our...

  • Work & Travel in Portugal

    1 week ago

    Mosta, Il-Mosta, Malta FH Collective Academy Full time €17,046 - €19,442 per year

    We're Hiring: ARC Support Specialist (Danish Market) Location: Lisbon, Portugal (Remote + Relocation Support) Accommodation Provided | International Applicants Welcome Looking for a dynamic career in a multicultural environment? Join as an ARC Support Specialist and be part of a global team committed to delivering outstanding customer service for one of the...