Compliance Manager/MLRO

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Manages the development, implementation, and enforcement of the compliance program as well as planning, directing, and administering risk management and loss prevention programs related to operating risk, insurance, and any class of financial risk. This may include establishing risk tolerance guidelines and policies and ensuring the risk exposure of the organization is within these guidelines. Ensures maximum protection of the organization's assets. Develops and implements business continuity plans enterprise-wide, where applicable. Conducts periodic audits to assess compliance levels. Develops processes for effective and efficient reporting and data analysis to minimize risk exposure. Consults on an ongoing basis on related issues with managers and executives. Ensures conformance with applicable laws and regulations and ensures regular training is conducted on compliance issues.

• Assigns and manages team responsible for reviewing and analyzing payment network technical specifications and identifying impacts to the organization. Manages team in documenting and delivering compliance requirements that enable end users to remain compliant with payment networks. Troubleshoots complex concepts with payment networks when appropriate. Oversees turnover meetings of compliance requirements throughout lifecycle.
• Monitors solutions and delivery of compliance requirements from the IT department to enforce adherence to the regulations of the payment networks. Manages compliance remediation issues to protect the organization from losses. Reviews bulletins from multiple departments across the organization to ensure information and solutions align with payment network changes. Provides approval on solutions from IT department within project management methodology tools.
• Manages development and implementation of Business Continuity Plan and Disaster Recovery for Encryption Services (ES) to effectively minimize the impact of internal and/or external threats. Conducts random audits of Encryption Service's Business Continuity and Disaster Recovery designated locations ensuring locations are fully functional and at readiness stage. Creates and leads ES Business Continuity table top exercises to include key compromise exercises.
• Writes, edits, reviews and oversees release of ES' quarterly newsletter to internal clients, business partners, and senior management. Researches and interviews business technical subject matter experts (SMEs), providing internal communication relating to enterprise cryptography solutions and enhancements as well as new key management and data encryption product offerings.
• Monitors solutions and delivery of compliance requirements from the IT department to enforce adherence to the regulations of the payment networks. Manages compliance remediation issues for the merchant segment to protect the organization from losses. Reviews bulletins from multiple departments across the organization to ensure information and solution aligns with payment network changes. Provides approval on solutions from IT department within project management methodology tools.
• Provides consultative approach with clients to manage their adoption of our Risk Mitigation Tools (RMTs). Serves as an escalation point on risk issues and events. Investigates complex fraud events and proposes solutions to mitigate activity. Collaborates with law enforcement, legal, and card brands on risk events. Provides executive level summary and details around sensitive issues and topics.
• Ensures key management compliance reviews and audits are completed and applicable documentation is accurate and retained per Payment Card Industry (PCI)/Association requirements. Manages ES offsite storage tracking ensuring data has not been compromised.
• Creates client documentation and communication via implementation guides, bulletins, webinars, forums, etc. Reviews guides and makes updates as features and tools are enhanced. Updates procedures as necessary. Educates internal teams on risk related functions and tools.
• Not an exhaustive list; other duties as assigned

Minimum Qualifications

• Bachelor's Degree
• Relevant Experience or Degree in: related field of study from an accredited university is preferred. Relevant experience in lieu of a degree will be considered.
• Typically a minimum of 6 years
• related professional experience and prefer a minimum of 1-2 years experience in a supervisory position.
• English language skills at B2 level

• annual performance bonus
• health insurance
• free lunch at the office once a month
• hybrid work

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact