Content Manager

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world's biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. 
 
Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 
 
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. 
 
To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. 
 
Be part of the future of iGaming with 10,000 ARRISERS See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here    JOB OVERVIEW:
As our Content Manager - Social & Community, you'll be the primary voice of the brand, responsible for crafting and executing a high-impact content strategy across all social channels (B2B and B2C). This role is perfect for a creative strategist who is passionate about building vibrant online communities, thrives on analyzing performance data, and is ready to drive brand awareness and user engagement through innovative campaigns. You'll be the key player managing our presence, ensuring our message is consistent, engaging, and always on-trend.
WHAT YOU'LL BE DOING

• Develop and implement a comprehensive content strategy aligned with the brand's objectives and target audience across social media platforms and community channels; 
• Create high-quality, engaging content, including posts, videos, graphics, and other multimedia assets tailored to each platform and audience segment. Manage all aspects of the social media calendar for the business; 
• Foster and nurture a vibrant online community by actively engaging with followers, responding to comments / messages and facilitating conversations to build brand loyalty and advocacy. Build and maintain B2B and B2C communities, and actively moderate content in line with internal guidelines; 
• Monitor social media channels and community forums to stay informed about and report on trends, discussions and sentiment related to the brand, industry and competitors; 
• Plan and execute social media campaigns, contests and promotions to drive brand awareness, user engagement and community growth. Tracking, measuring and analysing the performance of content and campaigns using analytic tools. Providing regular reports and insights to optimise strategies and improve results; 
• Manage social media tools and platforms used by the business, ensuring proper setup, constant availability, and secure access. Also build and maintain direct contact with all social media providers to ensure any aims, concerns, complaints, etc., are able to be addressed in a timely manner and to a successful conclusion where possible; 
• Stay informed about emerging social media trends, tools and best practices. Continuously exploring new opportunities to innovate and improve our social and community presence; 
• Collaborate closely with marketing team members and other relevant stakeholders to ensure consistent messaging and alignment across all channels. 

• Relevant degree in Marketing, Communications, Journalism or a related field.
• Proven experience in content management, social media management or community management.
• Strong understanding of social media platforms (e.g. Facebook, Instagram, X (formerly Twitter), LinkedIn, TikTok, etc.) and their respective best practices.
• Excellent written and verbal communication skills with a keen eye for detail and creativity.
• Proficiency in social media management tools and analytics platforms (e.g. Sprinklr, Hootsuite, Sprout Social, Buffer, Google Analytics).
• Ability to multitask, prioritise and manage time effectively in a fast-paced environment.
• Experience with graphic design, video editing or other multimedia content creation tools is a plus.
• Passion for community building, customer engagement and brand advocacy.
• Strong analytical skills with the ability to interpret data and derive actionable insights.
• Team player with excellent interpersonal skills and the ability to collaborate effectively across teams.

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