Senior Internal Communications Manager
6 hours ago
Description
Position at ARRISE
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world's biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.
Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.
To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.
Be part of the future of iGaming with 10,000 ARRISERS See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here
Job Overview:
As Senior Internal Communications Manager, you will be the driving force behind our global people-focused communication strategy. Partnering closely with HR, leadership, and regional teams, you will lead the creation and delivery of communications that bring our culture to life, enhance employee engagement, and support key HR initiatives.
This role requires a hands-on, strong storyteller who can translate business and people strategies into clear, compelling narratives that reach every corner of our organization.
What You Will be Doing
Strategic HR Communications
- Develop and lead a global internal communications strategy aligned with our business goals.
- Serve as the primary internal comms partner to Marketing, HR and Operations, supporting messaging around business and HR messages, such as employee experience, engagement, change, L&D, recognition.
- Manage communications around sensitive or complex people-related topics such as organizational change, policy updates, and leadership announcements.
Employee Engagement & Culture
- Design and deliver campaigns that build understanding of and alignment with our culture, values, and ways of working.
- Support the rollout and communication of engagement surveys, people policies, and employee programs.
- Collaborate on initiatives that celebrate employee milestones, community building, and inclusion.
Content Creation & Storytelling
- Develop high-impact content across a variety of formats (email, video, intranet, live events, newsletters) with a strong, consistent tone of voice.
- Amplify success stories, employee spotlights, and leadership messaging that reinforce our values.
Channels & Tools
- Own and optimize internal communications platforms, making recommendations on the best tools for the business.
- Ensure our digital channels are user-friendly, dynamic, and support our culture and ways of working.
Global Communication with Local Adaptability
- Ensure consistent, values-led messaging across regions while adapting for cultural and operational differences.
- Work closely with local People and Comms leads to align communications and maintain a unified voice.
Measurement & Feedback
- Track engagement and effectiveness of internal communications; report on insights and continuously improve based on employee feedback.
- Build feedback loops to ensure our communications are responsive, relevant, and employee-informed.
What We Need From You:
- 8–10+ years of internal communications experience, with a strong focus on HR/people communications.
- Experience in a global organization with a geographically and culturally diverse workforce.
- Proven ability to deliver communication strategies that support employee engagement and cultural alignment.
- Excellent writing, editing, and storytelling skills; able to craft compelling content for all levels of the organization.
- Strong stakeholder management and the ability to influence across all levels.
- Comfortable handling sensitive topics and managing communications in times of change.
- Experience in high-growth or regulated industries (e.g., fintech, gaming, tech).
- Intimate knowledge of internal communications tools and employee engagement platforms.
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