German Speaking Airline Contact Centre Malta

5 days ago


Valletta, Valletta, Malta Cross Border Talents Full time


German Speaking Airline Contact Centre

Malta | On-site

We are hiring

Start date: 15 February 2026

Working hours: Monday – Friday | Between 09:00 – 18:30

Shift type: 8-hour shifts

Work model: On-site

Candidates: Local or still abroad 

Salary (Hourly – CCA Rates)

  • Month 1: €5.60 / hour

  • Month 2: €8.10 / hour

  • After probation: €8.50 / hour

  • After 12 months: €8.75 / hour (performance-based)

  • After 18 months: €9.20 / hour (performance-based)

Additional Benefits

  • Performance bonus: up to €2,000 per year (paid quarterly, eligible after 6 months)

  • Language allowance: €250 / month (after training)

  • Relocation allowance: €2,000 (paid after 1 month of employment)

Role description

Provide customer support for airline passengers via phone and digital channels. Assist with bookings, flight changes, inquiries, and general customer requests while ensuring a high-quality service experience.

Requirements

  • German: C2 level

  • English: C1 level

  • Customer service or contact centre experience is a plus

  • Willingness to work on-site in Malta

  • EU work permit or eligibility to work in Malta

Interested?

Please send your CV in English for review.

#GermanJobs #AirlineJobs #ContactCentre #MaltaJobs #CustomerSupport




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