Senior Fraud Risk Manager, Operations and Governance
24 hours ago
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more Global Fraud Risk Manager We are seeking a highly motivated Fraud Risk Lead to join our Risk Management team and support the growth and optimisation of the global Fraud risk management program. In this role, the candidate will support the oversight and advisory of fraud risk management, driving OKX efforts to mitigate fraud risks across all business lines and regions We're looking for an experienced fraud risk professional with proven record in leading large-scale fraud management projects with focus on payments or digital assets. The candidate will play a key advisory role within the 2nd Line of Defense, supporting Global Fraud Risk Operations by evaluating internal processes, control design and operational effectiveness, and contributing to the development of governance frameworks and program-level metrics. This role requires close collaboration with colleagues across Compliance, Regional Heads of Risk, Legal, Internal Audit, Product, Customer Support, Engineering, and Payments teams to enhance and scale our fraud management strategies This position reports to the OKX Group Head of Fraud Risk What You'll be Doing:
- Provide independent advisory and oversight to the 1st Line of Defense (1LOD) on fraud risk management activities, with a focus on fraud risk strategy and operations, to ensure investigations, response processes, and escalation workflows align with internal standards, policies, and regulatory expectations.
- Partner with regional business, heads of risk, compliance, product, engineering, and operations teams to ensure operational processes are informed by market-specific insights, consider local customer experience, and comply with applicable regulations — including customer protection requirements.
- Support fraud risk governance by contributing to risk assessment updates, policy and standard enhancements, and inputs into board and committee reporting.
- Partner with 1LOD to leverage operational insights for 2LOD reporting, integrating lessons learned into policies, control oversight, and stakeholder training.
- Oversee the management and resolution of fraud risk-related issues and incidents, ensuring timely escalation and remediation.
- Lead deep-dive reviews of operational processes and controls to assess SOP adherence, case management logic, QA outcomes, and impacts on customer experience.
- Collaborate with local market Risk, Compliance, Product, Engineering, and Operations teams to ensure operational processes are informed by market-specific insights and comply with applicable regulations, including customer protection requirements.
- Monitor and challenge operational KRIs, escalation practices, QA processes, and customer treatment outcomes to ensure alignment with risk appetite and regulatory expectations.
- Ensure fraud risk operations are embedded in product development, new market rollouts, and major changes, partnering closely with Product Risk Management and Fraud Operations.
- Strong background in Fraud Risk Management with 5 years managing or leading the design of fraud risk controls, operations or investigations in Card Products, Payments, fintech, crypto exchanges, or TradFis.
- Proven ability to manage projects and influence cross-functional stakeholders (IT, Product, Legal, Ops) in a global environment.
- Strong analytical mindset with the ability to interpret KRIs and performance metrics to proactively identify fraud trends, operational risks, and control gaps.
- Skilled in conducting root cause analysis of fraud incidents/issues and performing independent reviews of fraud operations processes to verify effectiveness, identify control gaps, and ensure proper remediation.
- Strong knowledge of regulatory frameworks (e.g., BSA/AML, Reg E, GDPR) and the ability to translate regulatory requirements into actionable operational controls.
- Comprehensive expertise in fraud typologies and emerging trends — including payment fraud, identity theft, credit fraud, insider threats, and AI-driven fraud — across multiple products (e.g., fiat on/off ramps, cards, APMs, ACH); experience with crypto and blockchain fraud risks is highly desirable.
Perks and Benefits
- Competitive total compensation package.
- Learning and development programs, and education subsidies for employees' growth and development.
- Team building programs and company events.
- Wellness and meal allowances.
- Comprehensive healthcare schemes for employees and dependants.
- More that we love to tell you along the process
-
Sliema, Tas-Sliema, Malta OKX Full time €40,000 - €80,000 per yearWho We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking...
-
Senior Internal Audit Manager
1 week ago
Sliema, Tas-Sliema, Malta OKX Full time €60,000 - €120,000 per yearWho We Are At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market....
-
Senior Internal Audit Manager
2 weeks ago
Sliema, Tas-Sliema, Malta OKX Full time €70,000 - €120,000 per yearWho We Are At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market....
-
Gaming Transactions Analyst
2 weeks ago
Sliema, Tas-Sliema, Malta PressEnterGroup Full time €45,000 - €55,000 per yearWHO ARE WE?We are PressEnter Group – a dynamic and innovative force trailblazing new pathways in the iGaming industry. Headquartered in Malta, we're a team of talented specialists passionate about delivering extraordinary online casino products and an unparalleled player experience.We thrive in a fast-paced, competitive environment, driven by boldness and...
-
Senior Legal Counsel
2 weeks ago
Sliema, Tas-Sliema, Malta Playson Full time €70,000 - €120,000 per yearStep into Playson's vibrant hub and become the strategic legal architect who converts regulatory complexity into competitive edge. If drafting high-stakes deals, steering multi-jurisdiction compliance, and advising C-level leaders sounds like your next power play, this role has your name on it. Key Responsibilities: Spearhead jurisdictional...
-
Country Manager
3 days ago
Sliema, Tas-Sliema, Malta Push Gaming Full time €60,000 - €120,000 per yearAbout Push GamingPush Gaming is a leading B2B slot provider in the iGaming industry, known for creating premium, player-first content that engages and entertains audiences worldwide. With a portfolio of innovative games and a rapidly growing footprint across regulated markets, we're scaling our global presence and building strong local partnerships.The...
-
Country Manager
24 hours ago
Sliema, Tas-Sliema, Malta Push Gaming Full time €90,000 - €120,000 per yearAbout Push Gaming Push Gaming is a leading B2B slot provider in the iGaming industry, known for creating premium, player-first content that engages and entertains audiences worldwide. With a portfolio of innovative games and a rapidly growing footprint across regulated markets, we're scaling our global presence and building strong local partnerships. The...
-
Casino Games Manager
2 weeks ago
Sliema, Tas-Sliema, Malta PressEnterGroup Full time €45,000 - €55,000 per yearWHO ARE WE?We are PressEnter Group – a dynamic and innovative force trailblazing new pathways in the iGaming industry. Headquartered in Malta, we're a team of talented specialists passionate about delivering extraordinary online casino products and an unparalleled player experience.We thrive in a fast-paced, competitive environment, driven by boldness and...
-
Regional Manager
3 days ago
Sliema, Tas-Sliema, Malta Push Gaming Full time €90,000 - €120,000 per yearAbout Push GamingPush Gaming is a leading B2B slot provider in the iGaming industry, renowned for delivering premium, player-first content that resonates with audiences across regulated markets worldwide. As we continue to expand, LATAM stands as a priority growth region where we're building long-term partnerships and strengthening our presence.The RoleAs...
-
Regional Manager
24 hours ago
Sliema, Tas-Sliema, Malta Push Gaming Full time €90,000 - €120,000 per yearAbout Push Gaming Push Gaming is a leading B2B slot provider in the iGaming industry, renowned for delivering premium, player-first content that resonates with audiences across regulated markets worldwide. As we continue to expand, LATAM stands as a priority growth region where we're building long-term partnerships and strengthening our presence. The...
