Contact Centre Agent – German

10 hours ago

Mosta, Malta Cross Border Talents Full time

Contact Centre Agent – German (C2) & English (C1) | Malta (On-site) Looking for an international contact centre role with clear salary progression, strong bonuses, and relocation support? Join a professional on-site contact centre team in Malta and build long-term career stability. Position Details Location: Malta (On-site) Start Date: 15 February 2026 Eligibility: Local candidates and candidates currently abroad Working Hours Monday – Friday Between 09:00 – 18:30 8-hour shifts on a rotational basis Salary Progression (Contact Centre Agent Rates) Month 1: €5.60 / hour Month 2: €8.10 / hour After probation: €8.50 / hour After 12 months: €8.75 / hour (performance-based) After 18 months: €9.20 / hour (performance-based) Additional Benefits Performance Bonus: up to €2,000 per year (pro-rated quarterly, eligible after 6-month probation) Language Allowance: €250 per month (eligible after training period) Relocation Allowance: €2,000 (paid after 1 month of employment) Requirements German: C2 level (mandatory) English: C1 level Excellent communication and customer service skills Comfortable working in a contact centre environment Willingness to work on-site in Malta Role Overview Handle inbound customer inquiries via phone and digital channels Provide accurate information and resolve issues efficiently Follow internal procedures and quality standards Deliver a professional and positive customer experience Why Apply? Clear salary growth and bonus structure Relocation support for candidates abroad Weekday-only working schedule International work environment in Malta If you are fluent in German and English and ready for an on-site contact centre role in Malta, apply now

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