Customer Service Representative
4 days ago
At Cross Border Talents, we are seeking an experienced Customer Service Representative to join our team in Malta. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients in Norway via phone, email, and chat.
Key Responsibilities:
- Handle Customer Inquiries: Assist customers with their inquiries, account issues, and troubleshooting in a timely and professional manner.
- Provide Follow-up Support: Guarantee customer satisfaction by offering follow-up support as needed.
Qualifications:
- Native proficiency in Norwegian language.
- Strong command of English (B2 level).
- Excellent Communication Skills: Possess strong communication and problem-solving skills to effectively address customer concerns.
- Flexibility: Ability to work in shifts, including weekends and late hours.
- Work from Home Option: Option to work from home during weekend or late shifts.
We Offer:
- Competitive Salary: €28,000 - €35,000 per annum (dependent on experience).
- Relocation Support: Full relocation support to Malta, including assistance with accommodation and transportation.
- Diverse Work Environment: Opportunity to work in a diverse and inclusive environment.
- Career Advancement: Opportunities for career advancement and personal development within the company.
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