Customer Success Manager
3 weeks ago
Kaverto Media in Malta is currently looking to recruit a Customer Success Manager (Russian Speaking) to join their team on a full-time basis.
Interested candidates must be residing in Malta and fluent in the Russian language.
Responsibilities:
- The first point of contact for customers
- Addressing customer's issues and providing the required support
- Liaising with various departments in the company to find the most efficient and satisfactory solution for the customers
- Providing timely and professional ongoing support to the company's clients
- Liaising with the company's partners to ensure outstanding ongoing services
- Developing new processes and procedures to excel in servicing our clientele
- Achieve excellence in problem-solving and support.
Requirements:- Fluent in Russian and English languages, both verbal and written, Latvian will be considered an advantage
- Professional approach and attitude when dealing with customers
- Always aiming at excellence and customer satisfaction
- University Degree in Management/Finances or Economics
- Experience in a similar role- a minimum of 1 year is an advantage
- Ability to be an independent player and work as part of a team
- Ambitions to improve and grow with the company.
- Fluent in Russian and English languages, both verbal and written, Latvian will be considered an advantage
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