agent services jobs in Birkirkara

Location: Hybrid - Mrieħel, Malta (3 days per week in office) - Relocation Package to Malta on offer to European candidates. 9am - 5pm CET Monday to Friday Reporting to Reactivation Team Lead Your Impact • Reconnect with Customers: Proactively reach out to inactive customers by phone and other channels to encourage them to come back to the platform. •...

Job descriptionWe are looking for an AI Agent Product Owner to own one or more virtual agents end to end and improve their containment and customer satisfaction (NPS). You will be the person accountable for how your agents perform, working day to day with the team for your domain and with our development and AI engineering teams. Key responsibilities Agent...

About Us Ascent has recently been acquired by Acuity Analytics. This is both a significant milestone for us and a tremendous opportunity for you. Acuity Analytics is a business with a strong global reputation, an impressive client base, and ambitious growth plans. We deliver deep insights and domain-led digital transformation to high-growth and heavily...

Our client, a well established organization in Malta, is currently seeking a Customer Care Agent to join their team. Recruiting applicants already residing in Malta. Key Responsibilities Handle customer enquiries via phone, email, and online channels. Assist with customer requests and complaints in a professional...

Job Description Our Client, one of Malta’s leading business and commercial services groups, is seeking a proactive and commercially minded Talent Acquisition Executive to join its Human Resources Team. The successful candidate will play a key role in attracting top talent through headhunting, direct sourcing and strategic recruitment partnerships,...

Banking is not just about finance - it is a dynamic industry offering career paths for individuals of diverse backgrounds and experiences. Whether your interests lie in finance, technology, compliance, risk management, marketing, legal, ESG, HR or customer support, there are opportunities for you. At APS Bank, we are committed to offering a banking...

Our Client, one of Malta's leading providers of corporate, legal, accounting, and advisory services, is seeking to recruit an Advisor – Legal (Regulatory & Compliance) to join its growing Legal & Regulatory team. This role offers an excellent opportunity for a qualified legal professional with a strong interest in regulated industries...

Our Client, Malta’s leading business and commercial services group, is expanding its Tax Department and is seeking an ambitious and driven Tax Executive to join its team of experienced professionals on a full-time basis. The successful candidate will support the Tax Department in delivering high-quality tax compliance services to a...

We are seeking a highly organized, proactive, and service-oriented Trilingual (EN/PT/ES) Human Resources Administrator. In this role, you will serve as the primary anchor for our global workforce and local office operations. You will manage the entire employee lifecycle—including critical immigration and work permit processes—while...

​The Role ​We’re looking for a Senior Associate to join our Quality Control Team and help strengthen Malta’s AML/CFT framework. In this role, you will assess the quality and consistency of supervisory work, ensuring that it meets the highest regulatory standards. You will contribute to enhancing supervisory methodologies and processes, identify...

Company DescriptionGCS Malta was established in 2018. Based on extensive years in Management and Recruitment, GCS Malta can assist you to find the opportunity that you’re looking for or help you sustain your growth in business by finding excellent and suitable candidates for the opportunities you’re offering! Recruiting both from professional workers;...

Start Your Career in Car Rental Customer Support! Are you passionate about travel and delivering excellent customer service? Join our team as a Reservations Agent and assist customers worldwide while building your career in the fast-paced car rental industry. Role Overview: With full training provided, you’ll support customers across phone, chat, email,...

Start Your Career in Car Rental Customer Support! Are you passionate about travel and delivering excellent customer service? Join our team as a Reservations Agent and assist customers worldwide while building your career in the fast-paced car rental industry. Role Overview: With full training provided, you’ll support customers across phone, chat, email,...

Start Your Journey in the Aviation Industry as an Airline Reservation Agent Do you have a passion for travel and customer service? Join the fast-paced world of aviation as an Airline Reservation Agent and help travelers around the globe enjoy a smooth and stress-free experience while building your career in an international environment. Role Overview: As...

Start Your Journey in the Aviation Industry as an Airline Customer Agent Are you passionate about travel and delivering outstanding customer experiences? Join the exciting aviation industry as an Airline Customer Service Agent, where you'll assist passengers from around the world and play a key role in creating seamless travel experiences while developing...

Location: Malta (On-Site)Employment type: Full-timeLanguage Requirements: German C2 and English B2 Position: German Speaking Airline Support Agent Description:Are you passionate about customer service and ready to elevate your career in the airline industry? We are looking for enthusiastic German Speaking Airline Support Agents to assist customers with...

Our Client, one of Malta's leading providers of professional business and commercial services, is seeking a motivated and qualified Accountant to join its growing Client Accounting team. This is an excellent opportunity for an ambitious professional looking to manage a diverse portfolio of clients while working alongside experienced industry specialists in...

We are looking for a service-oriented Trilingual (EN/PT/ES) Employee Support Assistant to act as the primary point of contact for our global workforce. This role is vital in ensuring that English, Portuguese, and Spanish-speaking employees receive timely, accurate, and empathetic support regarding their employment lifecycle. You will bridge the gap between...

Our Client, a leading technology solutions provider in Malta, is seeking a motivated IT Operations Engineer to join its Operations team. The successful candidate will support the administration, security and ongoing management of clients’ IT environments, with a strong focus on Microsoft Azure, Microsoft 365, security and managed services. This is an...

Our Client, Malta’s leading waste management and environmental services company, is expanding its operations and is seeking an experienced Operations Manager to lead day-to-day operational activities while supporting the company’s continued growth and the development of its forthcoming waste treatment facility. The successful candidate will...