1st line support

The Role Our IT team is growing and we’re currently looking to recruit a 1st Line Support to be the first point of contact for our colleagues’ IT needs. If you enjoy problem-solving, helping people, and working within a collaborative and supportive team, then Atlas is the right place for you. Previous IT experience is helpful, but not essential – we...

Job descriptionWould you like to work in a constantly evolving and fast paced environment? We are looking for a Line Technician on for this diverse and challenging position that balances a premium customer service, hands-on support and a committed approach to work. The Line Technician will be responsible for performing maintenance on all aspects of...

Credit Risk Manager - (2nd Line of Defense) Located in Malta or Hold an EU Passport Overview: The successful candidate will play a central role in the ongoing development and enhancement of the Bank’s risk management framework, providing independent oversight and challenge across a broad range of risk areas. Role: Assist in the identification,...

Senior Credit Risk Analytics Specialist (2nd Line) Resident in Malta / or Hold an EU Passport Overview: Lead the Bank's Second Line credit risk analytics and oversight by developing data-driven reporting and independent risk analysis. Monitor and assess credit portfolio performance, validate key risk metrics, and identify emerging credit risk trends....

Are you a fluent Dutch speaker looking to build your career in customer service abroad? Were hiring for multiple hybrid positions in Malta with Besedo, a trusted international company specializing in content moderation and customer experience solutions. This is your chance to work in a vibrant, multicultural environment, supporting global brands while...

Job Description Our client, a leading organisation within the FMCG sector, is seeking to recruit an Administrative Support Officer to provide dedicated assistance to the General Manager. This role is key to ensuring the smooth and professional operation of the department by managing daily administrative functions, coordinating communications, and supporting...

Business Support Analyst A fast-paced, hands-on role focused on resolving production issues, improving systems, and supporting clients. You’ll act as the bridge between business needs and technical solutions while keeping systems stable and efficient. ⚙️ Key Responsibilities Resolve live production issues and meet SLA targets Analyse requirements...

System Support Analyst As part of the Customer Support team, the System Support Analyst works closely with senior colleagues to support clients' IT and Business Process Management (BPM) requirements. The role involves assisting with the implementation, testing, support, and maintenance of workflow and BPM solutions while ensuring a high level of customer...

About LFC​London Forfaiting Co Ltd (LFC), established in 1984, is a pioneer in the trade finance industry, specialising in forfaiting and related financial products. As a wholly-owned subsidiary of FIMBank plc since 2003, LFC is headquartered in London and has a global presence in New York, San Paulo, Singapore, Cologne, Paris, and Malta. We provide...

Are you a Dutch speaker looking for an exciting opportunity in one of the world's sunniest places, Malta? Join our team as a Customer Support Agent, where 70% of your time will be dedicated to professionally addressing customer inquiries and complaints via email or live chatno phone calls required. Additionally, as a Content Moderator for 30% of your...

Are you a Norwegian speaker looking for an exciting opportunity in one of the world's sunniest places, Malta? Join our team as a Customer Support Agent, where 70% of your time will be dedicated to professionally addressing customer inquiries and complaints via email or live chatno phone calls required. Additionally, as a Content Moderator for 30% of your...

We are looking for a German-speaking Customer Support Specialist to join our international team in Malta. If you are fluent in German and English, motivated to help people, and ready to build your career abroad, this opportunity is for you. Responsibilities Handle incoming customer requests via chat, email, and phone Provide clear, professional, and...

Our Client, a leading technology solutions provider in Malta, is seeking a motivated System Support Analyst to join its Customer Support team. The successful candidate will support clients with their IT and communication technology requirements, ensuring timely issue resolution while assisting with the configuration, testing and ongoing lifecycle of...

We are Enteractive, a service provider in the online gambling (iGaming) industry. We are the industry leader and the experts in player reactivation. Be it online casino or sportsbook, we know how to reactivate players and increase their retention and loyalty to the brands we work with. Through our custom-made tech (Re)Activation Cloud®, we communicate...

The RoleWe are actively seeking a System Support Analyst for our Customer Support Team. The key focus includes ensuring prompt issue resolution and enhancing the overall customer support experience. Additionally, the System Support Analyst will be refining processes and fostering seamless communication with the client.The TeamOur people are a team of...

Job Description As a Customer Service Agent, you will play a key role in our client's mission to offer customers the best gambling experience ever. You'll be one of over 200 agents across Malta and Gibraltar who individually support the customers of our 11 brands in their native languages.   Your technical knowledge and excellent communications skills,...

We are seeking to recruit a Motor Claims Support Executive to join our Motor Claims Department. The selected candidate will play an important role in supporting the efficient processing and settlement of Motor Insurance claims, ensuring that all activities are carried out in accordance with company policies, regulatory requirements, and service...

DescriptionThe candidate provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of K&S equipment and systems. Day-to-Day activities include:•    On site installation of equipment including new equipment, upgrades and also system...

Summary We are seeking German-speaking Airline Contact Centre Agents to join a dynamic and growing team in Malta. This role involves supporting customers with airline-related services and ensuring a high level of customer satisfaction across multiple communication channels. Job Description As an Airline Contact Centre Agent, you will assist customers with...

Summary We are seeking German-speaking Airline Contact Centre Agents to join a dynamic and growing team in Malta. This role involves supporting customers with airline-related services and ensuring a high level of customer satisfaction across multiple communication channels. Job Description As an Airline Contact Centre Agent, you will assist customers with...