Crm Executive

11 hours ago

Birkirkara, Birkirkara, Malta Ardent Group Full time €30,000 - €60,000 per year


Informations générales

Référence

Métier

SUPPORT - Marketing


Intitulé de la fonction

CRM EXECUTIVE (BIRKIRKARA - MALTA)


Contrat

CDI


Description de la fonction

THE SCOPE

With 30 years of history, today Gaming1 is one of the international leaders in both land-based and online games of chance (casino games, sports betting and poker). Its evolution at the heart of innovation is accompanied by a diversification and specialization of positions, with the creation of new cutting-edge jobs. As part of its sustained growth, Gaming1 is looking for a CRM Executive to join its Retention team.

As CRM Executive you are part of a dynamic team, which is responsible for the 360 planning and execution of our CRM campaigns and journeys. The CRM Officer will work closely with the Casino and Sports Managers, CRM Strategists, Marketing team across different partners to assist in driving conversion, improving retention and customer loyalty. Responsible for setting up all promotions and ensuring player communications are on brand and targeted to players correctly.

YOUR ROLE

Daily checks against campaign plans and on all outgoing marketing promotions to ensure that all is live and in order.Manually crediting players accounts after qualifying for promotions.Updating the website daily (Sliders/Promotion Page).Handle the CRM operational execution (included but not limited to the set-up of newsletter templates, Rich Inbox, SMS, Push notifications).Creation of promotions in back offices, such as Free Spins, Free Bets, Promotional Codes, Tournaments.Keep updated the customer communication & promotions calendar for relevant brands.Manage escalations from the Customer Service Team for any promotion queries.
Profil

YOUR PROFILE

Bachelor's degree with a marketing orientation or equivalent experience.Strong interest in and understanding of the gaming industry.Solid analytical skills and excellent command of Excel.Proven experience in the gaming industry is required.Knowledge of HTML is an advantage.Fluent in English; French and/or Dutch are a plus.Comfortable working in a fast-paced and dynamic environment.Great attention to detail, excellent time management, and strong organizational skills.A team player with excellent communication abilities.Motivated by continuous learning and professional development.

WHAT WE OFFER

As well as having a unique experience – centered around our values of pleasure, team spirit, performance, boldness and integrity – alongside 1,559 employees around the world, and we offer the opportunity to contribute to the international development of the company.

Gaming1 Malta offers you a sunny environment to perform and grow on an island where gaming is at the heart of the local community and businesses.

Our experienced and friendly team, for whom mutual help and team spirit are crucial, will welcome you with open arms.

Gaming1 offers the possibility to work remotely up to 50% for a good work-life balance.

At our Maltese office, you will evolve in an international environment where English remains the language that brings us together. Welcoming many expatriates, we know the needs created by distance, but by becoming a G1er, you will feel integrated into a family that will support you and make you feel at home every working day.

Join us and become a part of a human and entrepreneurial adventure within a solid group. We will give you the opportunity to progress and specialize thanks to our internal mobility system and we will provide you our support to reach your full potential.

THE INTERVIEW PROCESS

Gaming1's NEWS

The Gaming1 Belgian hub moved to the heart of the Ardent City in 2021. Check our headquarters via this link. 

We are certified Top Employers 2025 We are the first game of chance company (casino, sports betting and poker) to receive this certification, among some 80 companies certified in our country, and including only 15% in Wallonia.

The health of our employees is our priority, we offer, as well as health and safety measures. Various activities are organized throughout the year, such as giving blood in the building's courtyard, teambuilding days and the #loveyourhealth program which gives employees the opportunity to take part in various sporting activities.

More, the perks card offered to all Gaming1 employees. Browse the list of reductions.


Lieu


Birkirkara

Critères candidat
Niveau hiérarchique LK

Confirmé

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