Talent Performance Lead

Betsson Group is looking for a Talent Performance Lead in Malta

Take charge of employee relations and performance management, coach managers, and ensure fair, compliant outcomes that truly make an impact. Lead global performance processes, drive consistency across all locations, and shape how our organisation handles performance and conduct at every level.

Step into a high-impact role where you'll shape how performance and conduct are managed across our organisation. As our Talent Performance Lead, you will take full ownership of Malta's performance and employee relations cases - coaching managers, driving accountability, and partnering closely with Legal to ensure fair, consistent and compliant outcomes. You'll oversee global performance operations, safeguard process standards, and work with HRBPs to maintain alignment across all locations. If you bring strong Maltese employment law expertise, a direct and engaging style, and the confidence to guide managers through tough conversations, this is your opportunity to lead meaningful change and elevate performance across the group.

Global Performance Governance 

• Maintain a live, accurate global register of all performance and ER cases (status, risk level, timeline, owner, SLA, compliance).
• Audit case quality, documentation, process adherence and procedural fairness.
• Ensure all locations initiate, document and progress ER cases correctly and on time.
• Flag non-compliance, risk, or delays to HR Managers and Directors.
• Build and maintain global dashboards, MI reporting, and trend analysis.

Malta Case Ownership 

• Lead and execute all employee relations cases in Malta.
• Conduct investigations, hearings, documentation, follow-through, and outcomes.
• Ensure legal compliance, procedural fairness, and internal policy alignment.
• Manage risk and escalations with confidence and precision.

Standardisation & Process Quality 

• Define and uphold global performance case standards, workflows and SLAs.
• Drive operational consistency without removing local accountability.
• Sense-check case handling approaches across markets and course-correct where needed. 
• Maintain templated documentation (PIPs, invite letters, outcomes, improvement plans, tracking).

Risk & Compliance 

• Identify themes, systemic manager capability gaps, procedural risks or legal exposure early.
• Escalate business-critical risk before it becomes a problem.
• Maintain audit-ready case records and documentation standards.
• Partner with Directors on compliance improvements, policy gaps and enhancements.

• Minimum 5 years' HR experience with at least 3 years focused on employee relations, case handling, or HR advisory work. 
• Excellent knowledge of Maltese Labour Laws. 
• Proven ability to manage high-risk / high-volume ER casework independently. 
• Ability to identify trends and drive consistent practice across diverse HR teams.
• Skilled communicator and natural coach; able to influence without authority.  
• Comfortable challenging senior stakeholders when process or quality is at risk.
• Strong analytical ability with accurate data discipline.

• Shape important decisions in a data-driven environment where insights make a real impact. 
• Collaborate with a global team of innovators who value teamwork and continuous learning. 
• Join a publicly listed company renowned for its strong market presence.
• Gain exposure to international best practices and accelerate your career in a dynamic, fast-paced environment. 

Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than 2,800 colleagues representing over 75 nationalities across a global network of offices – including 1,500 at our operational headquarters in Malta – every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you'll fit right in at Betsson. 

If this opportunity is for you, apply today 

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