Dutch Customer Support Specialist Hybrid in Malta

9 hours ago

Sliema, Tas-Sliema, Malta Cross Border Talents Full time €20,000 - €40,000 per year


Craving a Fresh Start? Explore a Career in Magical Malta

Relocate to the stunning island of Malta—famous for its turquoise waters, rich history, and dynamic job market—and take the next exciting step in your career

We're looking for a sharp, proactive Customer Success Specialist to join our team. If you thrive in fast-paced environments and enjoy solving problems with precision, this could be your perfect fit.

Role Overview: 

As a Customer Support Specialist, you'll manage customer interactions through email and live chat—no phone support required. Your role will involve reviewing content, ensuring platform compliance, identifying fraudulent activity, and working collaboratively to enhance user satisfaction.

Key Responsibilities:

  • Respond efficiently to customer queries via chat and email
  • Monitor and review user-generated content to ensure compliance with platform guidelines

  • Detect and handle suspicious or fraudulent behavior with accuracy

  • Keep clear and organized records of customer interactions and resolutions

  • Collaborate with internal teams to improve support processes and customer outcomes

  • Use the best tools and resources to deliver precise and helpful responses

  • Meet individual and team performance targets

  • Work in coordination with both internal departments and client-side teams

  • Stay updated on moderation protocols through regular training

  • Adjust quickly to new workflows, projects, and client requirements

Requirements:

  • Fluent in Dutch (C2 level)
  • Fluent in English (B2 level)
  • EU citizenship or Maltese Residency Card
  • 0-1 year of experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Why Join Us:

  • Competitive Salary: We recognize your skills and dedication
  • Performance Bonuses: Earn rewards for your achievements
  • Transportation: Convenient company transport from designated locations
  • Relocation Assistance: Smooth onboarding support
  • Career Growth: Opportunities to develop professionally
  • Hybrid Work Model: Flexible options for a better work-life balance

Excited to take the next step in your customer support journey? Apply now, and we'll connect with you soon


  • Dutch-speaking Customer Support Agent for iGaming client in Malta

    9 hours ago

    Sliema, Tas-Sliema, Malta Next Job Abroad Full time €30,000 - €60,000 per year

    Founded in 2008, our client is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, our client is running a wide range of exciting brands across multiple markets. Managing a multi-brand portfolio on its proprietary platform, offering a secure, innovative, and entertainment-driven player experience in...

  • SEO Specialist

    9 hours ago

    Sliema, Tas-Sliema, Malta LeoVegas Group Full time €40,000 - €80,000 per year

    Description Position at LeoVegas GroupABOUT THE ROLEAs the SEO Specialist you are primarily responsible for understanding, communicating, and executing all activities related to the organic search strategy in key search engines. You're responsible for the quality and growth of rankings to drive organic growth resulting in New Depositing Customers (NDCs),...

  • Outbound Specialist

    1 week ago

    Sliema, Tas-Sliema, Malta Play North Full time €24,000 - €30,000 per year

    Job OverviewOutbound tasks are the key point between departments. As an Outbound Specialist, you will be on the front line of creating the best possible flow for the company's operational side and, most of all, ensuring customer satisfaction. With other versatile tasks, a big part of your job will be planning and executing the outbound calls to our...

  • Customer Service Specialist

    1 week ago

    Sliema, Tas-Sliema, Malta PressEnterGroup Full time €30,000 - €50,000 per year

    WHO ARE WE?We're PressEnter – a team of talented specialists redefining the iGaming landscape. Our bold, innovative spirit drives us to new heights in a fast-paced, competitive industry. At PressEnter, we support you on this exhilarating journey, just as you support usWe're truly a people-first organization. We operate on a foundation of transparency,...

  • Hybrid position based in Birkirkara, Malta

    2 weeks ago

    Sliema, Tas-Sliema, Malta Cross Border Talents Full time €25,000 - €35,000 per year

    Are you fluent German speaker looking to build your career in customer service abroad? Were hiring for multiple hybrid positions in Malta with Besedo, a trusted international company specializing in content moderation and customer experience solutions. This is your chance to work in a vibrant, multicultural environment, supporting global brands while...

  • Hybrid position based in Birkirkara, Malta

    9 hours ago

    Sliema, Tas-Sliema, Malta Cross Border Talents Full time €25,000 - €40,000 per year

    Are you fluent German speaker looking to build your career in customer service abroad?Were hiring for multiple hybrid positions in Malta with Besedo, a trusted international company specializing in content moderation and customer experience solutions.This is your chance to work in a vibrant, multicultural environment, supporting global brands while enjoying...

  • Swedish Customer Support No call

    9 hours ago

    Sliema, Tas-Sliema, Malta Nexusbal Full time €30,000 - €50,000 per year

    Job OverviewWe are looking for a motivated and detail-oriented Swedish-Speaking Customer Support Agent to join our team in Malta. In this hybrid role, you'll help ensure a secure online space for users to interact while providing high-quality support. This position requires strong analytical skills, adherence to company policies, and the ability to work...

  • Casino Games Specialist

    9 hours ago

    Sliema, Tas-Sliema, Malta Betclic Group Full time €30,000 - €60,000 per year

    WE ARE BETCLIC Betclic, European leader in sports betting, is much more than just an online gaming site Also offering Poker, Horse Racing, and Casino games across various countries and continents, it is an inspiring and forward-thinking company: every day brings new challenges in a modern and dynamic environment. As an influential player in the tech...

  • German Customer Support Officers

    9 hours ago

    Sliema, Tas-Sliema, Malta Alpha Talent Solutions Full time €25,000 - €35,000 per year

    We are looking for German Support and sales Officers to join a growing team in Malta. This role will be on a Monday to Friday basis and its purpose is to support clients with existing products, whilst establishing needs to support the clients' as the company keeps growing.TasksProvide professional customer service for inquiries about company products and...

  • Sportsbook Business Development Specialist F/M

    9 hours ago

    Sliema, Tas-Sliema, Malta Betclic Group Full time €30,000 - €60,000 per year

    WE ARE BETCLIC Betclic, European leader in sports betting, is much more than just an online gaming site Also offering Poker, Horse Racing, and Casino games across various countries and continents, it is an inspiring and forward-thinking company: every day brings new challenges in a modern and dynamic environment. As an influential player in the tech...