Senior Account Manager

1 week ago


Valletta, Valletta, Malta Playnetic Full time

Location: Malta (Hybrid – 3 days per week in office: Monday, Wednesday, Friday)

About Playnetic

Founded in 2023, Playnetic is a fast-growing B2B iGaming supplier designing and building slot games entirely in-house — from concept through to launch. Our content is distributed globally through industry-leading operators across regulated and unregulated markets.

At Playnetic, we are driven by quality gaming, dedicated customer service, and reliable delivery. As we scale rapidly over the next 12 months, our ambition is clear: to build the strongest Account Management function in the iGaming industry.

The Role

We are hiring a Senior Account Manager to play a critical role in scaling our commercial operations. This is a high-ownership position responsible for managing and growing Tier 1 operator relationships, delivering exceptional service, and ensuring seamless execution of game launches.

In a highly competitive supplier landscape, this role is about outperforming through service, precision, and commercial insight. You'll work closely with internal teams and senior leadership while owning the day-to-day success of your accounts.

What You'll Do
  • Build, manage, and grow long-term relationships with Tier 1 operator partners

  • Own the commercial performance of your account portfolio, driving revenue growth

  • Coordinate and manage game launches to ensure timely and successful delivery

  • Track, analyse, and report on KPIs, OKRs, and account performance metrics

  • Extract insights from data to identify opportunities, risks, and trends

  • Act as a trusted point of contact for partners, ensuring fast response times and high service levels

  • Collaborate cross-functionally with product, marketing, tech, and leadership teams

  • Maintain accurate documentation, trackers, and reporting with strong attention to detail

  • Proactively identify upsell, cross-sell, and new business opportunities where appropriate

What You'll Bring
  • 3–4+ years' experience in iGaming, ideally on the supplier/provider side

  • Proven experience managing Tier 1 operator accounts

  • Strong commercial mindset with confidence working toward targets

  • High analytical capability and comfort working with performance data

  • Excellent relationship-building skills and high emotional intelligence

  • Strong organisational, time-management, and administrative skills

  • A service-led mindset with the ability to operate in a fast-paced, scale-up environment

  • Fluency in English (additional languages are a plus)

  • Must be based in Malta, with availability to work hybrid (3 days in office)

Bonus Points
  • Existing network of Tier 1 operators

  • Experience across unregulated markets (.com, CIS, US Sweeps, crypto casinos)

  • Experience in slots, sweepstakes, or casino-focused B2B environments

  • Previous exposure to high-growth or startup-scale businesses

  • Leadership or people-management experience (not required, but future-facing)

Why You'll Love Working at Playnetic
  • Join a fast-scaling iGaming supplier at a pivotal stage of growth

  • Take real ownership and influence how the commercial function evolves

  • Work in a high-trust, low-micromanagement environment focused on outcomes

  • Clear progression opportunities as the business and team scale

  • Structured onboarding designed to set you up for success

  • Collaborative culture with strong leadership support

  • Hybrid working model based in modern Malta offices


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