Jobs: call agent

Want to work in sunny Malta while helping protect millions of users from online scams, fraud and harmful content? This is your opportunity to build an international career in content moderation and online safety — while living in one of Europe’s most popular expat destinations. Why Move to Malta? Malta is one of Europe’s fastest-growing hubs for...

Job descriptionIn order to strengthen our international team, we are now looking for highly communicative freelancers for our Dutch speaking customer care team. Zenith Quality Services Ltd. (ZQS) offers international companies professional support in their daily business operations, particularly focused on secretarial services, customer reception and phone...

We are Enteractive, a service provider in the online gambling (iGaming) industry. We are the industry leader and the experts in player reactivation. Be it online casino or sportsbook, we know how to reactivate players and increase their retention and loyalty to the brands we work with. Through our custom-made tech (Re)Activation Cloud®, we communicate with...

Location: Local candidates onlyEnd Date: 2nd February 2026 We are looking for a Reservations Agent to join a fast-paced, customer-focused environment. This role is ideal for someone who enjoys working with customers over the phone, converting enquiries into sales, and delivering excellent service. Only local candidates will be reviewed. What You'll...

Italian-Speaking Reservations Agent Location: Malta Contract Type: Indefinite Working Model: On-Site (only local candidates TBC) Start Date: 10 November 2025 Role Overview As an Italian-Speaking Reservations Agent, you will be the first point of contact for customers reaching out by phone regarding our services. Your role is to handle incoming calls...

  Are you a problem solver, excellent communicator and a people person?  If so we are looking for you to join our award winning customer service team based in our stunning offices in Malta THE WOW  You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity...

DescriptionWe are looking for a pleasant Front Office Administrator to undertake receptionist, clerical and customer service duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.The ideal candidate will have a friendly and easy going personality while also...

DESCRIPTION WHAT WILL YOU BE DOING? Reporting to the Account Manager, you will be developing strong relationships with customers, answering customer inquiries on products or services, handling customer complaints or concerns, and managing your portfolio according to given KPIs. RESPONSIBILITIES Communicating directly with assigned customers via email,...

We are Enteractive, a service provider in the online gambling (iGaming) industry. We are the industry leader and the experts in player reactivation. Be it online casino or sportsbook, we know how to reactivate players and increase their retention and loyalty to the brands we work with. Through our custom-made tech (Re)Activation Cloud®, we communicate with...

We are Enteractive, a service provider in the online gambling (iGaming) industry. We are the industry leader and the experts in player reactivation. Be it online casino or sportsbook, we know how to reactivate players and increase their retention and loyalty to the brands we work with. Through our custom-made tech (Re)Activation Cloud®, we communicate with...

We are recruiting a German-speaking Junior Team Leader to support operational performance within a dynamic content moderation and customer support environment. Reporting to the Assignment Manager, you will oversee a team of approximately 20 agents, ensuring service delivery meets agreed quality and performance standards. This role requires a hands-on leader...

We are recruiting a German-speaking Junior Team Leader to support operational performance within a dynamic content moderation and customer support environment. Reporting to the Assignment Manager, you will oversee a team of approximately 20 agents, ensuring service delivery meets agreed quality and performance standards. This role requires a hands-on...

Job Description JOB TITLE Contact Centre Agent LEVEL/BAND TC12/14 DEPARTMENT Banking DIRECT REPORT (JOB TITLE) Contact Centre Manager This position is on a full time (contract) shift basis rotating between morning, and afternoon shifts. Overall Purpose of the Position Responsible for assisting customers by conveying clear information and seeking to resolve...

Help a new company set up their office and create an exceptional workplace The Office Manager will fall under the HR function and will in reality be Office Manager & Workplace wellbeing specialist. We are looking for an experienced Office Manager, with years of experience, an abundance of energy, a calm but efficient approach and friendly mannerism. You...

At Hard Rock Hotel Malta, every great guest experience starts with a great first connection. Our Reservations Team plays a key role in shaping each guest's journey, delivering accurate information, confident service, and a seamless booking experience that reflects the energy and service standards of the Hard Rock brand.We are currently recruiting...

We are recruiting a German-speaking Junior Team Leader to support operational performance within a dynamic content moderation and customer support environment. Reporting to the Assignment Manager, you will oversee a team of approximately 20 agents, ensuring service delivery meets agreed quality and performance standards. This role requires a hands-on leader...

Car Rental Reservations Agent  Location: Malta (On-site) Start Date: 2 February 2026 Work Schedule: Monday to Sunday, between 08:00 – 19:00 (8-hour shifts, rotating) Work Model: On-site Eligibility: Only local candidates About the Role We are hiring Italian-speaking Car Rental Reservations Agents to support customers with vehicle rental bookings and...

Airline Contact Centre Agent  Location: Malta (On-site) Start Date: 15 February 2026 Work Schedule: Monday to Friday, between 09:00 – 18:30 (8-hour shifts) Work Model: On-site Eligibility: Local candidates or candidates currently living abroad About the Role We are hiring German-speaking Airline Contact Centre Agents to support airline customers from...

Are you a Dutch speaker looking for an exciting opportunity in one of the world's sunniest places, Malta? Join our team as a Customer Support Agent, where 70% of your time will be dedicated to professionally addressing customer inquiries and complaints via email or live chatno phone calls required. Additionally, as a Content Moderator for 30% of your...

Are you a Norwegian speaker looking for an exciting opportunity in one of the world's sunniest places, Malta? Join our team as a Customer Support Agent, where 70% of your time will be dedicated to professionally addressing customer inquiries and complaints via email or live chatno phone calls required. Additionally, as a Content Moderator for 30% of your...