agent restauration

ABOUT THE ROLEAs part of a talented 10-person team, you will act as a trusted technical partner to stakeholders and process owners across all global departments. You will work closely with our process improvement specialists to turn operational workflows into optimized, automated systems. If you enjoy exploring emerging tools, experimenting with new...

Job Summary Rosselli AX Privilege is looking to hire a service‑oriented Concierge who will act as the first point of contact for our guests within the Front Office team and you will be reporting to the Front Office Manager. This role helps create a refined, welcoming, and seamless arrival experience, offering personalised assistance and thoughtful...

ABOUT THE ROLEAs a Customer Support Trainer at LeoVegas, you will play a key role in onboarding and preparing new hires to excel in customer service. Your primary responsibility will be to develop, implement, and deliver comprehensive training specifically designed for new and current team members. You will ensure they gain the skills and knowledge needed to...

Job Title: VIP Chat Agent (iGaming) Location: Onsite - Mrieħel, Malta (3 days per week in office) hybrid possible after probation Working hours: Rotating shifts Reporting to: VIP Team Leader About the Role We are seeking a VIP Chat Agent (iGaming) to join our growing team. In this role, you’ll deliver real-time, high-touch service to our most valuable...

db Group is Malta’s leader in the hospitality and leisure sector, operating renowned hotels such as db Seabank Resort & Spa and db San Antonio Hotel & Spa, alongside a diverse portfolio of restaurant brands including AKI, Amami, Nine Lives, and international names like Starbucks and Hard Rock Hotel & Café. We are recognised for our commitment to quality,...

We are currently looking for a Swedish Speaking Customer Support...

ABOUT THE ROLEThe chosen candidate will be responsible for conducting thorough reviews of the quality of customer support agents' interactions as well as providing feedback, coaching and training sessions. We also play a key role in evaluating current processes and developing procedural improvements.YOU WILL BE RESPONSIBLE FOR:Quality, Learning and...