Customer Service Administrator

4 hours ago

Malta, Msida Novum Bank Limited Full-time

                                                                                                                                                          

Customer Service Administrator (EU Passport Holder / Currently Located in Malta) 

 

*Excellent English Language Skills*


The Customer Service Administrator will be responsible for handling sales, customer on-boarding and document verification of our loan portfolio.


Overview:

 

Reporting to the Customer Service - Team Leader the Customer Service Administrator will be part of the Services / Sales Department and will be handling Loan Applications for our customers.

 

Role:

  • Allocate Required Documentation to Fulfil Credit Application.
  • Document Checking for due diligence.
  • Detect and Identify Suspicious Activity.
  • Organizing Documentation.
  • Periodically Reviewing Customer Facilities.
  • Comply with Laws, Regulations, Company Policies and Procedures as Required.
  • Scanning and Filing incoming Mail.
  • Performs other duties as assigned.

 

Skills & Experience:

 

Requires an energetic, empathetic and positive individual. With a strong attention to detail and able to multi-task and prioritize work effectively.

 

  • Minimum Secondary Education.
  • Able to read, write and speak excellent fluent English. Any additional languages would be a benefit.
  • Previous Experience in similar role is preferred, but not a must.
  • Experience with Customer Database would be an advantage.
  • Team Player with Customer oriented Mind-Set.
  • Able to demonstrate Basic Computer Skills including use of Microsoft Office for Windows (Outlook, Word, and Excel).
  • Attention to Detail, Initiative and High Standard of Work Practices.
  • Enthusiasm to Learn and Grow.


Very Competitive Salary + Benefits + Bonus.


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Further Information: www.bankdimare.com