Senior IT Administrator
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PayDirection is seeking a skilled and proactive Senior IT Administrator to oversee and maintain the IT infrastructure of our Malta and Cyprus offices and other new locations, ensuring optimal performance, security and efficiency. This is a full-time, on-premises role based in Birkirkara, Malta. You will manage networks, systems and user access while providing technical support to employees.
Key responsibilities:
- Manage and maintain the office and local clients' IT infrastructure, networks and cloud systems
- Install, configure and update hardware, software and operating systems
- Administer user accounts, permissions and access control across systems
- Implement and monitor IT security measures, including firewalls and antivirus
- Troubleshoot and resolve hardware, software and connectivity issues
- Oversee IT asset management, including procurement, inventory and lifecycle
- Deploy and manage Mobile Device Management (MDM) and endpoint security solutions
- Support and enforce IT policies and best practices, aligned with the group
- Assist in IT projects, including system upgrades and migrations
- Liaise with external vendors and service providers
- Manage DNS administration and configuration, including zone records, DNSSEC and domain migrations
- Deploy, monitor and optimize AI tools to automate routine administrative workflows
- Lead the implementation of Data Loss Prevention controls across endpoints, cloud storage and email, enforcing Zero Trust access boundaries
5+ years’ proven experience as a Senior IT Administrator, System Administrator or similar role
Strong knowledge of Windows/macOS, networks and cloud systems
Experience with cloud-based Active Directory, Google Cloud and related platforms
Familiarity with firewalls, VPNs and cybersecurity best practices
Excellent troubleshooting and problem-solving skills
Strong organizational and communication skills in English
Ability to work independently and manage multiple tasks effectively
Hands-on experience with DNS administration, domain management and zone record updates
Understanding of core security practices, Zero Trust access controls and basic threat mitigation
Exposure to Data Loss Prevention rules, data classification and protection policies
Familiarity with AI management tools and automated workflows to optimize system operations
Industry-recognized IT certifications are an advantage
Bachelors Degree
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