Dutch Speaking Customer Account Advisor(Relocation to Malta)
2 weeks ago
As a Customer Account Advisor at bet365, you will be part of the European Customer Service team helping our customers around the world from our office in sunny Malta.This puts you at the forefront of the world's most popular online gambling brand, helping customers with a wide range of queries related to their bet365 account.This position is offered as a full-time position which requires flexible working hours. In order to cover the full sports calendar, you work in a shift system in which you work five days out of seven; this regularly includes public holidays and weekends.This role falls under our hybrid working model, where you will work both from home and in the office. When working from the office, you will work from a modern office in the heart of Sliema with spectacular sea views and nearby flat rocky beaches with a variety of outdoor activities. From your first day you will receive training from instructors who will support, guide, and mentor you, so can provide an excellent customer experience. What do we offer? Complete relocation package (more information below).Attractive salary, opportunities for advancement, generous bonus payments, and a wide range of other benefits - ca €34,600 annual gross salary.Enhancement to the basic salary which is dependent to working days and hours.Life & Health insurance.Gym Membership.Extra 5% of your gross annual salary will be added for pension savings.Hybrid Working Model. Relocation package:6 weeks of company-provided accommodation upon arrival.Reimbursed flight ticket of up €285.Monthly accommodation allowance of €800 paid out the first six months.€100 added to your monthly salary for the first six months for flights to visit your friends and family back home.What you will be doing? In this role, you will work within our dynamic and multicultural work environment. You will deal with different topics; among other things, you will respond to betting, payment, verification, and general account inquiries. Tasked with supporting our customers via live chat, email, and phone, they play a central role in the customer's bet365 experience.Providing support to our customer base via Live Chat and email.Reviewing and escalating reviews from customers to your superiors when required.Liaising with other internal teams to review queries from customers. regarding several topics including payments, technical issues, verification, or betting queries. What we are looking for? Fluent knowledge of spoken and written Dutch is essential.Good written and spoken English is required.Passion for delivering outstanding customer service.Ability to problem-solve and find a resolution.Willingness to work any five days from seven including weekends. Do you have what it takes? Then send in your application in English today and we will contact you shortlyAt bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.
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Sliema, Malta Nordic Jobs Worldwide Full timeDo you want to work in the iGaming industry and build a career in customer service? Our client is looking for Danish-Speakers who want to move to Malta!Join our client’s team as a Customer Account Advisor and support customers via chat and email on a wide range of topics related to their account. Enjoy a hybrid working model and a full relocation package...
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Danish Speaking Customer Account Advisor
2 weeks ago
Sliema, Malta bet365 Full time €34,600 - €34,610As a Customer Account Advisor at bet365, you will be part of the European Customer Service team helping our customers around the world from our office in sunny Malta.This puts you at the forefront of the world's most popular online gambling brand, helping customers with a wide range of queries related to their bet365 account.This position is offered as a...
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Swedish Speaking Customer Account Advisor
2 weeks ago
Sliema, Malta bet365 Full time €34,600 - €34,610As a Customer Account Advisor at bet365, you will be part of the European Customer Service team helping our customers around the world from our office in sunny Malta.This puts you at the forefront of the world's most popular online gambling brand, helping customers with a wide range of queries related to their bet365 account.This position is offered as a...
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Sliema, Malta bet365 Full time €34,600 - €34,610As a Customer Account Advisor at bet365, you will be part of the European Customer Service team helping our customers around the world from our office in sunny Malta.This puts you at the forefront of the world's most popular online gambling brand, helping customers with a wide range of queries related to their bet365 account.This position is offered as a...
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Customer Experience Advisor
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Sliema, Tas-Sliema, Malta LeoVegas Group Full time €30,000 - €40,000 per yearDescription Position at LeoVegas GroupABOUT THE ROLE Are you dedicated, passionate, and customer-focused? Do you thrive in dynamic environments where no two days are the same? LeoVegas is on the hunt for enthusiastic individuals to become the welcoming face and voice whilst providing exceptional service to our valued customers.As a Customer Experience...
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Customer Experience Advisor
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Sliema, Tas-Sliema, Malta LeoVegas Group Full time €30,000 - €50,000 per yearDescription Position at LeoVegas GroupABOUT THE ROLE Are you dedicated, passionate, and customer-focused? Do you thrive in dynamic environments where no two days are the same? LeoVegas is on the hunt for enthusiastic individuals to become the welcoming face and voice whilst providing exceptional service to our valued customers.As a Customer Experience...
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Dutch speaking Live Casino Dealer
3 days ago
Sliema, Malta SpotOn Connection Full timeGAME PRESENTER WITH DUTCHOn behalf of our Client we are seeking a dynamic and playful colleague to join their team as a Game Presenter. In this role, you will present live games to our online customers and based on some exceptional business demand.Responsibilities:- To be "the face" of the company delivering expert knowledge and superior gaming quality- To...
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Customer Experience Advisor
2 weeks ago
Sliema, Tas-Sliema, Malta LeoVegas Group Full time €30,000 - €50,000 per yearDescription Position at LeoVegas GroupABOUT THE ROLE LeoVegas are looking for dedicated, passionate, and customer focused individuals, who will be the first point of contact for our valued customers for the Danish market. Working as a Customer Experience advisor, means having close contact with our customers via phone, email and live chat. You will also...
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Customer Experience Advisor
2 weeks ago
Sliema, Tas-Sliema, Malta LeoVegas Group Full time €30,000 - €50,000 per yearDescription Position at LeoVegas GroupABOUT THE ROLEAre you dedicated, passionate, and customer-focused? Do you thrive in dynamic environments where no two days are the same? LeoVegas is on the hunt for enthusiastic individuals to become the welcoming face and voice whilst providing exceptional service to our valued customers.As a Customer Experience...
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German speaking E-mail
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Sliema, Malta Cross Border Talents Full timePosition: German Customer Support & Content Moderator Location: Malta Role Overview: Support customers via email and live chat (no phone calls), providing accurate and helpful responses. Review user-generated content across marketplaces/apps to ensure it follows company policies and country-specific laws. Work 70% in customer support and 30% in content...