VIP Account Manager

1 week ago

Valletta, Valletta, Malta Gamdom Full time €40,000 - €80,000 per year

Gamdom is a leading online platform in the iGaming and crypto space, offering innovative and engaging experiences to a global player base. As we grow, we are committed to providing an exceptional level of service and unique rewards for our VIP players. Join us as a VIP Account Manager and play a key role in shaping these experiences.

Key Responsibilities

Relationship Management:

  • Build and maintain strong relationships with VIP players, ensuring their needs are understood and consistently met.

Primary Point of Contact:

  • Serve as the dedicated liaison for VIP players, addressing inquiries and providing customized solutions through platforms like Intercom, Discord, and email.

Loyalty & Rewards:

  • Design and execute personalized loyalty programs, promotions, and rewards to enhance player satisfaction and engagement.

Collaboration with Internal Teams:

  • Work closely with marketing, promotions, and support teams to curate exclusive offers and experiences tailored for VIP players.

Data-Driven Strategies:

  • Analyze player behavior and performance metrics to identify trends, develop targeted engagement strategies, and align offerings with individual preferences.

Proactive Issue Resolution:

  • Anticipate and address player concerns promptly, delivering effective solutions to maintain trust and ensure an exceptional gaming experience.

What We're Looking For

  • Proven experience in a customer-focused role, preferably within the iGaming or online gaming industry.
  • Strong interpersonal skills with a passion for delivering top-tier customer experiences.
  • Exceptional organizational skills and the ability to multitask in a fast-paced environment.
  • Familiarity with platforms like Intercom, Discord, and CRM systems is a plus.
  • Analytical mindset with the ability to use data to drive decisions.
  • Fluent in English; additional languages are a plus.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • Competitive salary and performance-based incentives.
  • The chance to work with a passionate team in an innovative industry.

    Perks at Gamdom:
  • Fully remote - work from anywhere in the world
  • Flexible schedule
  • 30 days of paid time off
  • Equipment allowance

Join Us

Become a vital part of delivering memorable experiences for our VIP players. Apply now to be part of Gamdom's exciting journey in the iGaming and crypto space

  • Turkish Speaking VIP Account Manager

    1 week ago

    Valletta, Valletta, Malta Gamdom Full time €45,000 - €55,000 per year

    About GamdomGamdom is a leading online platform in the iGaming and crypto space, offering innovative and engaging experiences to a global player base. As we continue to grow, we are committed to delivering exceptional service and unique rewards for our VIP players.We're now looking for a Turkish Speaking VIP Account Manager to join our team and play a key...

  • Director of Revenue

    15 hours ago

    Valletta, Valletta, Malta Caliberly Full time €160,000 - €720,000 per year

    Director of Revenue GlobalExperience: Minimum 8+ Years (iGaming Industry - Leadership role)Salary: Up to AED 60,000 (USD 16,300) / Month - Negotiable (Subject to experience)Location: Malta (Relocation assistance available for candidates from reputable iGaming companies worldwide)Industry: iGamingEmployment Type: Full-time | Senior LeadershipAbout the RoleWe...

  • Sportsbook CRM Manager

    1 week ago

    Valletta, Valletta, Malta Gamdom Full time €30,000 - €90,000 per year

    We are seeking a Sportsbook CRM Manager to oversee customer relationship management operations for our global sportsbook. This role is highly operational and dynamic, requiring close collaboration with trading, marketing, customer support, affiliates, and external CRM providers. The successful candidate will manage campaigns, monitor performance, track bonus...

  • Affiliate Account Manager

    2 weeks ago

    Valletta, Valletta, Malta FPM Global Full time €30,000 - €60,000 per year

    FPM Global OverviewFinancial Partners Marketing is a world leading affiliate network that specialises in exclusive financial offers.Our commitment to detail and attention to building partnerships always make our affiliates earn more. Our specialised team made up of passionate marketers ensure that every element from banner to conversion, are perfectly...

  • Senior Accountant

    15 hours ago

    Valletta, Valletta, Malta JobMatchingPartner Full time

    JobMatchingPartner is assisting a highly regarded Corporate Service Provider, based in Valletta, with their search for a Yachting and Maritime Accountant, supporting an international clientele.The ideal candidate for this role has previous experience from working with Client Accounting for entities operating leisure vessels.Starting salary up to €45K...

  • Accounts clerk

    15 hours ago

    Valletta, Valletta, Malta Manpower Malta Full time €15,000 - €25,000 per year

    On behalf of our client, Manpower Malta is seeking to recruit an Accounts Clerk to strengthen our finance team.Key ResponsibilitiesPost general ledger entries, including journal postings.Record income and expenditure by department / cost centre.Post and allocate purchase ledger (creditor) payments.Process monthly bank and cash vouchers, ensuring correct VAT...

  • Financial Accountant

    15 hours ago

    Valletta, Valletta, Malta Cross Border Talents Full time €35,000 - €55,000 per year

    We are seeking a dedicated and experienced Financial Accountant to join our team in Malta. This is a new position with exciting opportunities for growth and development. The successful candidate will primarily be responsible for financial management accounting tasks, particularly for new entities that will be established. Reporting to the Finance and Reports...

  • Senior Tax Accountant

    1 week ago

    Valletta, Valletta, Malta JobMatchingPartner Full time €30,000 - €55,000 per year

    One of Malta's leading law firms is looking for a Senior Tax Accountant. As a Senior Tax Accountant, you will be a partof a high-performing team from a diverse background and will be expected to manage a wide range of international clients from a wide range of industries.This role offers a salary of up to €55K plus excellent benefits.Role &...

  • Managing Editor

    15 hours ago

    Valletta, Valletta, Malta Legend Full time €40,000 - €80,000 per year

    About Legend We're Legend. The team quietly building #1 products that make noise in the most competitive comparison markets in the world. iGaming. Sports Betting. Personal Finance.      We exist to build better experiences. From amplified career paths to supercharged online journeys — for our people and our users, we deliver magic rooted in method....

  • Affiliate Manager

    1 week ago

    Valletta, Valletta, Malta Salve Consulting Full time €25,000 - €35,000 per year

    Location: Remote in EU or Israel Employment Type: Full-timeAre you enthusiastic about digital marketing, building partnerships, and accelerating business growth? We are looking for a strategic, results-oriented professional to join our dynamic team as an Affiliate Manager in Dublin. This role offers an exciting opportunity to leverage your skills in...