Payments Product Manager

2 weeks ago

IlGżira, Malta JobMatchingPartner Full time €55,000 - €65,000 per year

Our client is an igaming company operating multiple brands in multiple jurisdictions. As a result of continued growth, they are looking for a Payments Product Manager to join their Payments Department, reporting directly to the Head of the Department.
The role requires a solid technical understanding of the Payments Product, including PIQ configurations and PSP integrations.
The role is office-based in Gzira with hybrid/remote flexibility one day per week following successful onboarding and training.
Salary up to €60K KPI-related bonus of €5K annually.

Role & Responsibilities

  • Take full ownership of the Payments Product
  • Be the Company's external point of contact with PSPs
  • Be the Company's internal expert on anything to do with payments
  • Plan and execute PIQ configurations
  • Integrations of new PSPs
  • Monitor performance of all PSPs 24/7
  • Analyse processing rates and query any discrepancies, find and activate solutions to enhance first time request success on transactions
  • Investigate any clusters of failed transactions and analyse cause
  • Find alternative PSPs and set up automation processes to ensure no loss of business
  • Compile reports to Head of Dept and help negotiate better rates (improve approval rates and lower costs)
  • Project-lead each PSP integration, new and existing, to always have the best performing integration live
  • Liaising with the Development Team and Business Partners to ensure accurate integration of new Payment Solutions and improvements for existing ones
  • Liaise with QA to ensure solid testing is carried out to support data-driven business decisions
  • Create and update documentation and manuals for each PSP
  • Question and recommend - discuss in the team. Your expertise and ideas are vital to maintaing the highest possible transaction acceptance rates

Skills & Experience

  • Bachelor Degree
  • It makes sense to us if you eat, breathe and dream Payments
  • Several years' experience of managing Payments Product within iGaming
  • Strong expertise on payment IQ configuration
  • Experienced with PSP integrations
  • Strong with analysis and tools to analyse PSP performance
  • Good business acumen
  • Solid understanding of the impact of incremental changes to high volume transactions
  • Excellent communication skills in English
  • Professional integrity beyond reproach
  • Able to perform to the highest of standards, with a high levbel of self-motivation to work largely unsupervised but also happy to form part of a team

About this role

  • Salary up to €60K €5K bonus annually
  • Office-based with one flexible remote day per week
  • Well-being benefits
  • Health insurance
  • Private parking
  • Excellent opportunity for professional development

Please, apply with your detailed CV in English

*JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU with licence no EA We act on behalf of clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent.

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