CRM Manager

2 weeks ago

Valletta, Valletta, Malta RISK Full time €40,000 - €60,000 per year
Company Description

At RISK, we are the mavericks of the gaming and wagering industry, where taking bold chances is our core philosophy. In an arena where digital entertainment and betting merge, we're the trailblazers venturing into the unexplored.

Our mission is to forge ahead with pioneering solutions that challenge the status quo. Our vision? To outpace the competition in seizing new markets and to perfect the art of swift and effective establishment in the international gaming sector.

Job Description

We are looking for a Middle CRM Manager to join our team. Your main responsibilities will be:

  • Setting up promotions in the CRM system;
  • Collecting data on the results of completed promotions;
  • Evaluating the effectiveness of promotions and suggesting improvements;
  • Creating layouts for promotional emails, SMS, and messages;
  • Communicating with clients through various channels to inform them about new promotions and bonuses;
  • Developing new promotions and bonus programs to attract and retain clients;
  • Collaborating with the team to analyze customer needs and market trends;
  • Participating in the implementation of changes to improve customer satisfaction;
  • Assigning tasks to the copywriting team;
  • Supporting the technical team in resolving promotion-related issues.

Nice to have skills:

  • Experience in the gambling industry.
Qualifications
  • At least 1.5 years of experience in a similar role;
  • Experience in developing new bonus strategies;
  • Strong attention to detail and diligence;
  • Analytical skills and the ability to work with data;
  • Creativity and the ability to generate new ideas;
  • Proficiency in English (B1 level or higher).
Additional Information

We offer: 

  • Global Flexibility: Embrace the freedom to work from anywhere in the world, with remote work options that let you craft the perfect work-life balance;
  • Vacation: 20 working days;
  • Paid sick leave;
  • Learning Coverage;
  • Team Building programs;
  • Mental Health Programs;
  • Sport coverage;
  • Medical insurance, dental coverage.

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