Digitalisation and Automation Specialist

At Multitude, we're more than just a listed European FinTech company—we're a team driving financial innovation. We provide digital lending and online banking services that empower consumers, SMEs, and FinTechs to grow and succeed.

Powered by our Growth Platform, we operate through three business units: Ferratum, offering seamless mobile banking for consumers; CapitalBox, providing flexible financing for SMEs; and Multitude Bank, supporting non-bank lenders and FinTechs.

In 2024, we achieved €263.7 million in revenue and €20.2 million in net profit, reflecting strong financial growth. With 700+ employees across 25 countries, we're shaping the future of finance in 17 markets. Founded in 2005 in Finland, Multitude is listed on the Frankfurt Stock Exchange (MULT).

We are seeking a forward-thinking Digitalisation and Automation Specialist to join our team in Malta. In this hybrid role, you will lead and support digitalisation and automation initiatives that simplify processes, eliminate inefficiencies, and improve operational performance. You will collaborate across departments to ensure alignment, drive adoption of generative AI, and support Multitude's transformation journey.

Your focus:

• Lead and support operational digitalisation and automation projects from inception to delivery.
• Leverage customer feedback and data-driven insights to simplify processes and eliminate inefficiencies.
• Represent Operations in strategic and tactical projects to ensure clarity, simplicity, and alignment.
• Develop and maintain strong relationships with key internal and external stakeholders.
• Design and implement communication plans to support project adoption and awareness.
• Collaborate with cross-functional teams to ensure integration of automation initiatives.
• Analyse and map customer processes to identify areas for automation.
• Drive adoption and implementation of generative AI solutions to enhance operational performance.

Required skills & qualifications:
Must-have:

• Strong background in digitalisation, process improvement, and automation.
• Experience implementing data-driven solutions to optimise workflows.
• Excellent stakeholder management and communication skills.
• Proven ability to lead cross-functional collaboration.
• Strong analytical skills with ability to interpret process maps and translate findings into solutions.
• Self-motivated with the ability to take initiative and work independently.

Nice-to-have:

• Familiarity with generative AI tools and their application in operations.

We offer:
At Multitude, we believe in empowering our employees to thrive personally and professionally. Here's what you can look forward to:

• A Truly Global Workplace – work with professionals from 40+ nationalities, bringing diverse expertise, perspectives, and a collaborative international culture
• Hybrid & Flexible Work – we support work-life balance with remote work options and modern office spaces across Europe
• A Culture of Growth – we invest in your future, offering LinkedIn Learning, mentorship, and professional development programmes, including HiPo and leadership development initiatives to support career advancement
• Financial Growth Opportunities – benefit from our share purchase matching programme, allowing you to invest in your future with matched contributions and long-term financial rewards
• Workation Programme – work remotely from different countries for up to 2 months per year, experiencing new cultures while staying connected and productive
• Wellbeing Benefit – receive an annual allowance to support your physical and mental wellbeing
• Private Health Insurance – access comprehensive medical coverage to support your health
• Weekly Office Breakfast – enjoy a fresh start with breakfast at the office
  

This is your opportunity to drive digital transformation and automation at the heart of a growing European fintech.

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