Chief of Staff

Mr Who?

MrQ - we're an awesome, award winning online casino launched in 2018.
We're on a mission to create an entertainment experience players love to come back to —differentiated, fun, and built with care. Since launch, we've disrupted the online gaming space, challenged legacy operators, and proven that you can build an ethical, transparent business that customers trust.

Now we're scaling fast. We're looking for an amazing Chief of Staff who can help keep that momentum, ensuring our CEO and COO can operate at their best, and help transform our strategic priorities into real, tangible outcomes. You'll be the strategic right hand to the CEO and COO and drive clarity, alignment, and execution across the business.

You'll anticipate challenges before they arise, act as a force multiplier for the leadership team, and keep the business focused on what matters most. We work on the  Entrepreneurial Operation System (EOS) framework and you'll be leading us through that framework to ensure we have constant traction on an ambitious mission. 

This is a strategic position for someone who thrives in ambiguity, balances strategic thinking with getting stuff done, and wants to learn how to run a scaling business from the inside out.

What You Will Do

Strategic Planning & Execution

Partner with CEO/COO to translate both company and product vision into actionable plans. This will involve working with the CEO on new opportunities like new markets or products - everything from how we build them, how we think about being first to market etc.  

Facilitate our quarterly and annual planning enabling the top down Rocks for the business.  

Run our LT Ops and manage the dependencies and cross org working. 

Work on measuring what matters, knowing what data we need to obsess over.

Own and run the cadence for leadership meetings, and company-wide communications.

Work on our key delivery Rocks. 

Drive cross-functional initiatives.  

Remove blockers for the leadership team and ensure accountability against goals, driving this culture and value in the organisation. 

Help set and improve our ways of working - everything from improving our use of asynchronous comms like Slack or our Get Stuff Done days - by putting the policies in place that make us more effective. 

Track key company metrics and surface insights for decision-making.

Prepare dashboards and reports for the CEO/COO.

Brief the CEO and COO for critical meetings.

Represent them in meetings when required, acting as a trusted voice of the leadership team.

Lead communication initiatives, ensuring transparency and alignment across the company. 

Partner with the People Team on internal engagement and leadership development priorities.

What We're Looking For

Experience: You have 5+ years in consulting, business operations, strategy, or a high-growth environment. Gaming/regulated industry experience is a plus but not essential.

Analytical & Commercial experience: You're strong with data and financial models and you can turn insights into action.

Influential: You're adept at driving outcomes through relationships.

Structured but Agile: You're great at setting up processes without creating bureaucracy and you thrive in ambiguity.

Excellent Communication Skills: You're clear, concise, and confident in both your writing and presentation to senior levels.

Bias to Action: You're happy rolling up your sleeves and making things happen. You believe in getting stuff done. 

Why join us?

You'll work directly with the Founder/CEO and COO, gaining exposure to every part of the business.

It's the chance to be part of a challenger brand in the process of redefining what ethical gaming looks like.

Competitive salary, annual bonus, and share options.

Hybrid working.

We are committed to fostering a workplace that values and celebrates diversity. We welcome individuals of all backgrounds and experiences, and we believe that a diverse and inclusive environment leads to innovation and success. We actively promote equal opportunities for all employees and strive to create a space where everyone's voices are heard and respected. Join us in our journey to build a truly inclusive workplace where every person can thrive and contribute to our collective success.

To help our recruitment team work efficiently, please apply to the role that best matches your skills and experience. Our team will consider you for other similar roles as well