Work & Travel in Portugal (Fully Remote Job with Accomodation from the Day 1)

5 days ago

Sliema, Malta FH Collective Academy Full time

We're Hiring: ARC Support Specialist (Danish Market) Location: Lisbon, Portugal (Remote + Relocation Support) Accommodation Provided | International Applicants WelcomeLooking for a dynamic career in a multicultural environment? Join as an ARC Support Specialist and be part of a global team committed to delivering outstanding customer service for one of the worlds leading brands. Your Role:As an ARC Support Specialist, you'll support customers throughout their order journeyfrom purchase to delivery and beyond. You will:Handle inquiries related to orders, shipping, payments, refunds, and returnsCommunicate with customers, carriers, financial institutions, and internal teamsWork with sensitive data, complying with PCI and GDPR standardsResolve complex issues using internal knowledge bases and escalate when neededEnsure a seamless customer experience with professionalism and care What Were Looking For:Fluent Danish & English (C1, written and spoken)Attention to detail & high level of accuracyProblem-solving mindset with strong decision-making skillsCustomer-focused and team-oriented attitudeAbility to work under pressure and meet deadlinesSAP or back-office experience is a plus (but not required) What We Offer: Compensation & Benefits:Christmas Allowance (monthly): 86.00Holiday Allowance (monthly): 86.00Meal Allowance: 154.00/month (tax-free meal card)Total Compensation:With Company Apartment: 1,620.50/monthWithout Apartment: 1,420.50/monthHealth insurance from day onePaid training (1520 working days)Performance bonuses depending on targets Accommodation & Relocation Support:Company-rented furnished apartments (utilities included) for the first 14 monthsBed linens, kitchen equipment & internet providedEligibility: Applicants living more than 100 km from LisbonRemote work option available with company equipment providedOccasional in-office presence may be required depending on project needs Working Hours:Full-time (40 hours/week) on rotating shiftsHours: MondaySunday between 07:00 and 00:00Overtime may be required during high-volume periods22 vacation days/year (after the first calendar year)Holiday & Christmas bonuses paid monthly Ready to Launch Your International Career?Apply now and start your journey in Portugal with one of the worlds most recognized customer experience companies. Work with purpose, grow with global professionals, and experience the lifestyle of Lisbon #CustomerSupport #ARC #RemoteJobs #PortugalJobs #Teleperformance #WorkAbroad #GlobalCareers #LisbonLife #JoinOurTeam #RelocationJobs #CustomerSuccess

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