Work & Travel in Portugal

We're Hiring: ARC Support Specialist (Danish Market) Location: Lisbon, Portugal (Remote + Relocation Support) Accommodation Provided | International Applicants Welcome Looking for a dynamic career in a multicultural environment? Join as an ARC Support Specialist and be part of a global team committed to delivering outstanding customer service for one of the worlds leading brands. Your Role: As an ARC Support Specialist, you'll support customers throughout their order journeyfrom purchase to delivery and beyond. You will: Handle inquiries related to orders, shipping, payments, refunds, and returns Communicate with customers, carriers, financial institutions, and internal teams Work with sensitive data, complying with PCI and GDPR standards Resolve complex issues using internal knowledge bases and escalate when needed Ensure a seamless customer experience with professionalism and care What Were Looking For: Fluent Danish & English (C1, written and spoken) Attention to detail & high level of accuracy Problem-solving mindset with strong decision-making skills Customer-focused and team-oriented attitude Ability to work under pressure and meet deadlines SAP or back-office experience is a plus (but not required) What We Offer: Compensation & Benefits: Christmas Allowance (monthly): 86.00 Holiday Allowance (monthly): 86.00 Meal Allowance: 154.00/month (tax-free meal card) Total Compensation: With Company Apartment: 1,620.50/month Without Apartment: 1,420.50/month Health insurance from day one Paid training (1520 working days) Performance bonuses depending on targets Accommodation & Relocation Support: Company-rented furnished apartments (utilities included) for the first 14 months Bed linens, kitchen equipment & internet provided Eligibility: Applicants living more than 100 km from Lisbon Remote work option available with company equipment provided Occasional in-office presence may be required depending on project needs Working Hours: Full-time (40 hours/week) on rotating shifts Hours: MondaySunday between 07:00 and 00:00 Overtime may be required during high-volume periods 22 vacation days/year (after the first calendar year) Holiday & Christmas bonuses paid monthly Ready to Launch Your International Career? Apply now and start your journey in Portugal with one of the worlds most recognized customer experience companies. Work with purpose, grow with global professionals, and experience the lifestyle of Lisbon #CustomerSupport #ARC #RemoteJobs #PortugalJobs #Teleperformance #WorkAbroad #GlobalCareers #LisbonLife #JoinOurTeam #RelocationJobs #CustomerSuccess