German Customer Support Specialist

1 week ago


Valletta, Valletta, Malta CBT Full time

About CBT:

We are a dynamic and innovative company based in Malta, offering a unique blend of in-office interaction and remote work opportunities.

Key Responsibilities:

  • Provide exceptional customer support via phone, email, and chat to our German-speaking clients.
  • Resolve customer inquiries and issues effectively, ensuring a high level of customer satisfaction.
  • Maintain a positive, empathetic, and professional attitude toward customers.
  • Collaborate with other departments to address complex cases and improve customer experiences.
  • Contribute to continuous improvement initiatives within the support team.

What We Offer:

  • Competitive Salary & Bonuses: €45,000 - €55,000 per annum, plus performance-related bonuses.
  • Hybrid Work Setup: Enjoy a blend of office days for team collaboration and remote days for flexibility.
  • Health Benefits: Comprehensive health insurance to ensure your well-being.
  • Continuous Development: Access to ongoing training programs to boost your skills.
  • Career Growth Opportunities: Clear paths for advancement within the company.
  • Relocation Assistance: Support to help you transition smoothly if you're moving to Malta.

Requirements:

  • Native-level fluency in German and a strong command of English.
  • Previous experience in customer service is preferred.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a proactive attitude.
  • Adaptability to work in a hybrid environment.


  • Valletta, Valletta, Malta HR4ALL Full time

    At HR4ALL, we are seeking a highly skilled Customer Support Specialist to join our team in Limassol, Cyprus. As a Customer Support Specialist, you will be responsible for communicating with customers via live chat and email, promptly resolving customer issues and inquiries, and staying updated on product terms, offers, and functions.Key...


  • Valletta, Valletta, Malta HR4ALL Full time

    At HR4ALL, we are seeking a highly skilled Customer Support Specialist to join our team. The ideal candidate will be fluent in French, Dutch, and German, with excellent communication skills and a passion for delivering exceptional customer experiences.Responsibilities:Communicate with customers via live chat and email to resolve their inquiries and...


  • Valletta, Valletta, Malta Cross Border Talents Full time

    We are seeking a highly skilled Customer Support Specialist who is fluent in German to join our team at Cross Border Talents. In this role, you will be responsible for providing exceptional support to our customers, addressing their inquiries and resolving issues efficiently. Your strong problem-solving skills and ability to work independently will be...


  • Valletta, Valletta, Malta HR4ALL Full time

    At HR4ALL, we are seeking a highly skilled Customer Support Specialist to join our team. This role requires fluency in English and one of the following languages: French, Dutch, or German.The ideal candidate will have previous customer support experience and be able to communicate effectively via live chat and email. Responsibilities include:Resolve customer...


  • Valletta, Valletta, Malta Cross Border Talents Full time

    Job Summary">We are seeking a skilled German language customer support specialist to join our team in Malta. This is a full-time position requiring 40 hours of work per week, with a shift from 7 PM to midnight, 5 days a week.">About the Role">The successful candidate will be responsible for providing high-quality customer support through phone, email, and...


  • Valletta, Valletta, Malta Cross Border Talents Full time

    Job DescriptionWe are seeking a highly skilled Customer Support Representative with excellent communication skills in German to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone, email, and live chat.Key Responsibilities:Respond to customer...


  • Valletta, Valletta, Malta Cross Border Talents Full time

    Customer Support Specialist in MaltaWe are seeking a Customer Support Specialist who is a native or fluent Norwegian speaker to join our team in Malta.Key ResponsibilitiesRespond to customer inquiries via various channels, delivering high-quality service and prompt issue resolution.Assist customers with product-related questions, technical difficulties, and...


  • Valletta, Valletta, Malta Cross Border Talents Full time

    As a Content Moderator Specialist for German Language, you will play a crucial role in ensuring the quality of content on our platforms. The ideal candidate will be a native or fluent German speaker with a strong attention to detail and excellent judgment.Key Responsibilities:Review and moderate content in German to ensure it aligns with company policies and...


  • Valletta, Valletta, Malta Cross Border Talents Full time

    Key Responsibilities for Customer Support SpecialistWe are looking for a Customer Support Specialist who is a native or fluent Norwegian speaker to provide quality service and timely resolution of issues for our customers.The ideal candidate will assist customers with product-related questions, technical difficulties, and account management through various...


  • Valletta, Valletta, Malta Cross Border Talents Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Malta. As a German Language Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...


  • Valletta, Valletta, Malta Cross Border Talents Full time

    We are seeking a dedicated Customer Service Representative to support our international airline operations.This is an exciting opportunity to help customers navigate their travel experiences while working in a dynamic environment.The ideal candidate will be fluent in both German and English, possess strong communication and interpersonal skills, and have a...


  • Valletta, Valletta, Malta Cross Border Talents Full time

    We are seeking a highly skilled Multilingual Customer Support Specialist to join our team in Mosta, Malta. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients in Norway and the Netherlands.About the Role:This is a fantastic opportunity to work with a dynamic and diverse team, offering a...


  • Valletta, Valletta, Malta Cross Border Talents Full time

    Key Responsibilities:Deliver exceptional customer support in German via phone, email, and live chat, ensuring a high level of customer satisfaction.Address customer inquiries related to products, services, and general questions, providing accurate and timely responses.Troubleshoot issues and escalate complex problems as needed, working closely with internal...


  • Valletta, Valletta, Malta Cross Border Talents Full time

    Main Responsibilities:As a customer service representative, you will be responsible for providing exceptional support to our clients in German, via phone, email, and live chat.Troubleshoot issues and escalate complex problems as needed.Maintain a professional demeanor while ensuring high levels of customer satisfaction.Work with internal teams to resolve...


  • Valletta, Valletta, Malta Cross Border Talents Full time

    Job DescriptionWe are seeking a motivated and customer-focused Junior Customer Support Specialist to join our team in Malta. As a key member of our support team, you will be responsible for providing exceptional service to our customers through various communication channels.About the RoleThis is a full-time position that requires 40 hours of work per...


  • Valletta, Valletta, Malta Cross Border Talents Full time

    About the Role: Cross Border Talents is seeking a highly skilled and dedicated Norwegian-speaking Customer Support Specialist to join our team in Malta.Salary and Benefits: We offer a competitive salary, ranging from €28,000 to €38,000 per annum, depending on experience, along with a comprehensive benefits package.Job Description: As a Customer Support...


  • Valletta, Valletta, Malta Cross Border Talents Full time

    We are seeking a skilled and enthusiastic Customer Service Representative to join our team in Malta.As a Customer Service Representative, you will be responsible for providing exceptional service to our German-speaking clients, resolving their queries, and ensuring their satisfaction.Key Responsibilities:Fluently speak and write in GermanPrevious experience...


  • Valletta, Valletta, Malta Cross Border Talents Full time

    As a Customer Service Representative with Cross Border Talents, you will be part of a dynamic team assisting international airline customers in German and Italian languages.Key Responsibilities:• Assist customers with inquiries, provide information, and resolve issues related to flight bookings and reservations.• Utilize strong communication and...


  • Valletta, Valletta, Malta Cross Border Talents Full time

    Are you a motivated and customer-focused individual with excellent communication skills? We invite you to explore an exciting opportunity as a junior Customer Advisor in our vibrant team based in Malta. The ideal candidate will be fluent in German, possess a strong ability to work in a fast-paced environment, and have the eligibility to work in the EU.About...


  • Valletta, Valletta, Malta Cross Border Talents Full time

    Key Responsibilities:As a junior social media specialist for German speakers in Malta, you will be responsible for reviewing and moderating content in German to ensure it aligns with company policies and community guidelines. This includes identifying and reporting any content that is inappropriate, offensive, or violates platform regulations.Required Skills...